Ryan Mcmann Email & Phone Number

Phoenix, Arizona

• Design websites and graphics for website marketing.
• Managed search engine optimization and generate analysis reports for clients.
• Designed and create materials for print marketing.

Phoenix, Arizona

• Plan and coordinate events / parties of all types for members of the club to attend.
• Assist in office operations where needed.
• Provide sales support and conduct interviews of potential club members.
• Assist in creating marketing materials for showing to potential clients.

Tempe, Arizona

• Recruited, verified and managed vast network of contractors located in the United States & Canada.
• Handled 24 hour on call emergency repair orders for large scale customers that reduced property damage costs.
• Communicated with local fire marshals and obtained permits that helped reduce business downtime.
• Created detailed low cost high profit proposals followed up by profit and loss reports.
• Maintained a detail database of contractor and customer records that was used company wide.
• Developed new course work and provided call center procedural training for new employees.

Tempe, Arizona

• Managed, scheduled and dispatched a team of six technicians who performed repairs on fire suppression systems.
• Created a unique tracking system for reports, proposals, workload and work progress.
• Maintained inventory of parts and equipment for repair teams that improved job completion times.
• Built an accounts receivable database that reduced delinquent accounts and tracked current accounts.
• Recruited and verified contractors to complete work outside RCI’s capabilities creating a new revenue source.

Phoenix, Arizona

• Managed, scheduled and dispatched eight technicians who performed repairs on fire suppression systems.
• Assembled a new workload and schedule database tracking system that improved operations.
• Created detailed low cost high profit proposals for repairs to fire suppression systems.
• Handled logistics for vehicles, parts and equipment which reduced costs by 25%.
• Designed, built and managed Sun Devil’s first website improving local presence in Arizona.

Seattle, Washington

• Provided tier two internal and external customer technical support for digital imaging applications.
• Wrote quality testing articles for an extensive technical knowledge base that provided key solutions.
• Provided call center procedure and software training to new employees.