Ryan Mcmillan

Ryan Mcmillan Email and Phone Number

Telephony Engineer @ T2k Voice and Data
wimborne minster, dorset, united kingdom
Ryan Mcmillan's Location
Greater Bournemouth Area, United Kingdom
About Ryan Mcmillan

A highly motivated, self driven individual who is keen to constantly improve myself, Focused on the job in hand, I have a passion for technology and am keen to build on my technical skills.Being in a support role helps me remain highly customer focussed and building relationships I feel is a strong point of mine, Excellent communication skills with the ability to explain procedures in a practical and user friendly manner. Always happy to take on new challenges and thrive from problem solving. Comfortable working as part of a team or independently with a focus on delivering quality support.

Ryan Mcmillan's Current Company Details
T2k Voice and Data

T2K Voice And Data

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Telephony Engineer
wimborne minster, dorset, united kingdom
Website:
t2k.co.uk
Employees:
8
Ryan Mcmillan Work Experience Details
  • T2K Voice And Data
    Telephony Engineer
    T2K Voice And Data Jan 2015 - Present
    Bournemouth
    Role and Responsibilities. Structured data cabling and termination - Cat 5, 6 and experience with Fibre.Working with Mitel phone systems (Installation and Support) - MiVoice 250 and Mitel 3300. Mitel 250 CertifiedHosted telephone solutions.Call management software - Callview, Akixi and Call Reporter, Mitel Phone Manager.Experience with CCTV installation.Customer service supporting over the phone / web chat.Experience configuring routers and switches.1st & 2nd line fault diagnostics.Provision of services - raising broadband and line faults. Dealing with 3rd party suppliers and owning technical escalations.Maintain a close technical relationship.Day-to-day helpdesk operations. 1st line IT Support experience - On call support. Taking phone calls and logging faults.Remoting onto machines to deal with faults.Hardware changes.Installation of software packages..
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  • B&Q
    Customer Advisor
    B&Q 2012 - 2013
    Providing outstanding Customer Service, Managing the shop floor working part of a team.
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Ryan Mcmillan Skills

Customer Experience Cisco Systems Products Software Installation Sales Structured Cabling Customer Satisfaction Troubleshooting Telecommunications Communication Switches Team Leadership Ip Cctv Merchandising Upselling Microsoft Office Hosted Voice Time Management Phone System Administration Customer Service Telephony Technical Support Sip Trunking Teamwork Remote Desktop Lan Wan Voice Over Ip Routers Retail Sales Call Reporting

Ryan Mcmillan Education Details

Frequently Asked Questions about Ryan Mcmillan

What company does Ryan Mcmillan work for?

Ryan Mcmillan works for T2k Voice And Data

What is Ryan Mcmillan's role at the current company?

Ryan Mcmillan's current role is Telephony Engineer.

What schools did Ryan Mcmillan attend?

Ryan Mcmillan attended Bournemouth University.

What skills is Ryan Mcmillan known for?

Ryan Mcmillan has skills like Customer Experience, Cisco Systems Products, Software Installation, Sales, Structured Cabling, Customer Satisfaction, Troubleshooting, Telecommunications, Communication, Switches, Team Leadership, Ip Cctv.

Who are Ryan Mcmillan's colleagues?

Ryan Mcmillan's colleagues are Mario Kanai, Louise Clarke, Justin Moors, Paul Andrews.

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