Ryan Melsness Email & Phone Number

Oxnard, Ca, Us

Los Angeles, California, United States

- Diligently address guest concerns, complaints, and compliments with a commitment to professionalism and prompt resolution, optimizing customer satisfaction metrics- Execute a customer-centric approach, delivering exceptional service to both internal and external customers, fostering positive engagements and fortifying the brand's reputation in the competitive sports entertainment sector- Methodically input and meticulously track all pertinent fan-provided data within our customer service system, including meticulous documentation of lost and found items and the seamless coordination of ADA courtesy shuttles, ensuring operational efficiency and compliance

Oxnard, California, United States

- Collaborated with key stakeholders to craft engagement and sales plans, utilizing detailed customer knowledge and competitive analysis to identify opportunities and develop tailored strategies that aligned with company objectives, resulting in increased customer engagement and satisfaction- Initiated proactive customer outreach through regular follow-up calls to maintain strong relationships and address inquiries, while also executing targeted cold calling campaigns to cultivate new leads and expand market reach within the aerospace manufacturing sector- Played a pivotal role in business capture by performing meticulous sales order entries into the booking system, conducting comprehensive research on competitors' products and services, and analyzing market trends to provide valuable insights that informed strategic decision-making and strengthened the company's competitive position in the aerospace industry

Los Angeles, California, United States

- Collaborated with management team to execute strategic sales initiatives, including conducting market research, identifying potential clients, and developing tailored sales pitches to drive business growth and enhance customer satisfaction- Shadowed sales representatives to gain practical insights into outside sales techniques, accompanied by hands-on experience in customer relationship management and addressing client concerns to foster long-term business partnerships- Spearheaded a comprehensive project focusing on critical business issues, leveraging analytical skills to assess market trends, identify opportunities for process optimization, and present actionable recommendations to senior leadership, resulting in improved operational efficiency and profitability

Oxnard, California, United States

- Identified production bottlenecks which highlighted tooling management and set-up time as a huge impact to productivity and output to support senior level functional and engineering management- Constructed a tooling inventory management system on Excel to assist in identifying over 500 production tooling as obsolete, inactive, or active status so tooling could be found and set-up in a timely and efficient manner- Increased productivity by 15% through sourcing an off-site warehouse location to manage obsolete and inactive tooling and assembled a team of four to design and implement a new management process

Bachelor Of Science - Bs, Business Administration And Management, General

Activities and Societies: Coury Leadership Program, USC Sports Business Association, USC Student Alumni Society, SC Outfitters, USC.

Associate'S Degree, Business Administration And Management, General

High School Diploma

Activities and Societies: ASB Class President, Football Team Captain, Baseball Team Captain, Spikeball Club President, Music Club President