Ryan Michael Email & Phone Number

Charlotte, North Carolina Area

• BAYADA has become a trusted leader in providing a full range of clinical care and support services at home for children and adults of all ages. With more than 350 offices in 22 states and 8 countries. Provides.
• Leads, inspires, and motivates others to provide exceptional care.
• Develops business, understanding how to maintain the highest levels of client care and customer service.
• Builds strong relationships with employees, referral sources, and community resources while growing this Medicare Certified Home Health Office.
• Manages all operations of the office, including business development, budgeting, planning.
• Proactively identifies issues impacting patient care and/or office operations

Charleston, South Carolina Area

• MUSC Health has partnered with BAYADA Home Health Care to deliver high-quality, short-term care to adults recovering at home after an illness, injury, or surgery or to manage a chronic condition. This was BAYADA Home.
• Recognized as top five office in the home health practice for employee satisfaction, Q3 2017.
• Recognized as top office in the Home Health Practice leading the way with 88% quarter over quarter growth.
• Produced 247% year over year revenue growth, Q2 2018.
• Grew census
• Produced a 4-star rating on Home Health Compare, 2018.

Lexington

• This position was first Medicare certified home health office managed. Oversaw 3 direct reports and approximately 18 indirect reports. Tasks as above. Key Achievements
• Led this office to profitability in Q1 2015.
• Grew operating income to 6% of revenue.
• Also filling in as interim Director in our Charlotte Visits office.
• Maintained census in the Lexington office and grew the Charlotte office to break census record.
• Selected to speak along with 2 other directors at our annual conference, because of our high client satisfaction scores.

Mooresville

• Led 3 direct reports and approximately 100 indirect reports. Tasks as above. Developed reputation as a strategic leader. Key Achievements
• Led the office to profitability..
• Grew the office by 400% in the first four quarters.
• Achieved the highest operating income as percentage of revenue in the company for the third quarter of 2013, and highest operating income in first quarter 2015.
• Mentored 3 of the employees that he trained, all promoted from an Associate position to a Client Service Manager position.

Business Administration And Management, General, Summa Cum Laude, 3.95

• Awarded the College of Business Good Student Scholarship • Awarded the Ricky C. Kirkpatrick Scholarship for Business • Member of Sigma.

Business Administration And Management, General

Education record