Sales Ledger Manager
Current- I was brought in to champion the implementation of the new ERP system Microsoft AX on a 1 year fixed term contract but my ability to improve the processes in the old system coupled with my ability to deal with the.
- Working with the current process and finding ways to improve automation and efficiency
- Understanding the agency systems that integrate into the old system and understand how it would work in the new system
- Highlighted major issues with the data migration and worked with DevOps and functional consultants to improve the success rate
- Created a collaborative way to work with the AML Compliance team that benefited both departmentsPost Implementation
- Customer on-boarding team meeting SLA from day 1 and reduced the average time for review to less than a day within 2 months (SLA for reviews 5 days)