Ryan Mitchell Email & Phone Number

Brooklyn Park, Minnesota, United States

Minneapolis, Minnesota

Order Processing/ Logistics – 75%1. Answer e-mail and phone callsb. Process ordersc. Respond to questions – External and Internal MGK Customer’si. Facilitate gathering informationii. Ensure that all open communication loops are closed with internal or externaliii. Follow-up as needed Administrative – 25%1. Process sample & marketing promotion requests and follow up2. File order documents and other general documents3. System testing for continuous process improvements as initiated4. Attend and facilitate meetings as needed5. Any other tasks assigned by manager to support an improving and dynamic environment

• Underwriter for the condo product which requires a higher attention to detail as review of the condo project as well as the property is required.• Serves as a resource for newer underwriters who have questions in regards to guidelines or the review process.• Developed a review process that can be utilized to increase productivity, the process increased the total number of files I reviewed in 2013 by 21.2%.• Served on the suggestion/recognition committee that worked with management to make changes for the department that made our job as underwriters easier and more efficient.• Took calls on the general phone line and answered general questions or addressed questions on specific files from our fulfillment partners.

• Analyze appraisal and utilize market data/research to assess value of the property to the company.• Work directly with appraisers and fulfillment partners to address any problems and get corrections made in a timely fashion.• Worked with cross functional teams to get projects done and completed for the customers.• Worked on quarterly projects for management.

• Utilized market data/customer profiles to contact perspective customers to determine their current service providers and set up appointments with companies who were either in need of a new service provider or a service provider period.• Assisted the Midwest sales representative by creating market profiles for the company that he had meetings set up with.• Contacted current customers to assess the quality of our service and address any concerns to make sure that customer service was our first concern as a company

I worked in the printing room packaging the product into boxes and loading the boxes onto pallets.

Master Of Business Administration (Mba), Marketing/Management

B.B.A., Business Economics

Education record