As a board member, my duties are to assist other board members in assisting with the approval of the quarterly and yearly budgets, reviewing the new staff hires within Admin and Operations, reviewing all staff on a bi-yearly basis, hiring a new director, approving of the yearly strategic plan and analyzing how well it aligns with the organization's mission and goals, and living with integrity in a manner that reflects LEARN Afghan's mission, goals, and purpose.

• Develop effective, trusting relationships with program participants by utilizing a trauma informed care and strength based approach. Model positive interactions, verbal guidance, and effective communication.• Utilizing the Housing First Model advocate for and facilitate participants access to community resources; housing resources, school programs, vocational opportunities or services, recreational activities and relevant mental health services and benefits; assist participants to develop natural resources and make contact with social support networks. Assist participants with benefits.• Develop and maintain comprehensive outreach/working relationship with landlord’s, property management teams, and community partners on the participants’ behalf to develop workable plans to obtain and/or maintain housing.• Evaluate participants’ individual needs. Complete timely service plans with participants including short and long term goals; provide follow-up and evaluation of goals. Coordinate and monitor services, including comprehensive tracking of participants’ activities in relation to service plan.• Document weekly and emergency case notes; submit comprehensive resident files, complete reports as needed; and enter documentation into HMIS system. Prepare necessary incident reports.• Identify and provide emergency crisis services as necessary; make immediate clinical assessments and respond according to accepted crisis intervention methods and techniques; coordinate other services as appropriate.• Maintain on-going communication with multi-disciplinary team across multiple programs to assist participants in obtaining and maintaining permanent housing, services to meet needs, and promote stability.• Provide needed life skills training on a one-on-one or group basis or connection with partnerships.

• Ensure cleanliness and safety of the restaurant before opening hours• Organize and put away delivery orders• Report broken or damaged property or tools• Help ensure food is prepared and ready before opening hours• Work and communicate with team members to ensure a respectful and productive work environment.

• Answered calls for banking projects• Helped de-escalate callers that were upset• Trouble shoot online banking portal issues• Helped peers in time of no supervision by answering questions and assisting with tough calls• Communicated resolutions to peers and supervisors about known issues