Ryan Mohanen Email & Phone Number

Perth, Wa, Au

Perth, Western Australia, Australia

• Upheld housekeeping duties to ensure cleanliness and comfort for residents, deep clean rosters as assigned, room cleanliness audits, and assisting maintenance through damage reporting • Assisted Groundskeepers with linen collection and sorting, restocking laundry rooms, alongside ad-hoc activities like bed frame delivery and assembly• Consistently adhered to food safety protocols during temperature taking, crib lunchbox packing, date labelling and manual handling when restocking for efficient dining hall service • Assisted in both client-facing and back-of-house dining hall activities like dishwashing, rubbish disposal and dining hall cleaning with mechanised gear like Nilfisk’s and manual equipment

Tampines, Singapore

• Actively rectified data consistencies on inventory deployment platforms via stock checks, inspected goods for damages and collaborated with sales teams for visual merchandising

Singapore

• Managed an extensive customer portfolio consisting of Singapore’s largest FMCG E-Commerce platforms e.g., Amazon, Shopee, and RedMart with a turnover of SGD 2.4 million for 2022 via data-driven marketing, brand collaborations, and efficient logistics• Executed marketing campaigns on Facebook and Instagram with PPC advertising and organic content, alongside monitoring of online presence to strengthen customer relationships, and the reporting of marketing and sales metrics to identify influences on purchasing trends• Utilised best practices for SEO to boost social media presence and search results ranking, and when publishing product and CSR articles on the company WordPress blog• Fostered relationships with brand representatives, influencers, and external agencies e.g., Sime Darby Berhad, Warna 94.2 FM radio to create effective marketing collateral in line with company image and product sales strategy• Engaged with E-Commerce Category Managers for sales campaigns efforts through monthly product promotions, and proposing product bundles e.g., Goods with purchase, pricing revisions, and addressing the aspects of service recovery and regulatory compliance• Consistently followed up on leads and enquiries through the corporate WhatsApp line and email• Assisted in E-Commerce logistics like transport planning, goods inspections, and pick-packing

Canberra, Australian Capital Territory, Australia

• Maintained extensive product knowledge of the POLO catalogue, confidently guiding customers toward ideal purchases and maximizing sales potential through captivating visual merchandising

Canberra, Australian Capital Territory, Australia

• Enforced store policies regarding exchanges and operated point-of-sale terminals to facilitate customer transactions and gift-wrapping

Singapore

• Patrol duties to enforce the Infrastructure Protection Act (IPA) and assist in stakeholder operations within Changi Airport's 4 terminals

Singapore

• Reviewed archived data of debtors for anomalies in data entry, maintaining data integrity and accuracy, and for new developments affecting debtor’s conduct and discharge from insolvency

Bachelor Of Commerce - Bcom, Marketing And International Business, 5.80 / 7 Gpa

Diploma Of Business, Banking And Finance, Gpa 3.24

Singapore-Cambridge Gce Ordinary Level