Ryan Mortimer Email & Phone Number

Handforth, England, United Kingdom

Leeds, United Kingdom

♣ Responsible for the overall management and supervision of operations of the 15,000 square foot store generating over £2.8M in annual sales. ♣ Deliver high-volume customer service, profit and loss management as well as setting, monitoring, and driving sales goals including a full range of KPIs.♣ Develop auditable results, policies, procedures, and.

Bradford, Leeds

♣ Managed all sales, operational, and profit and loss aspects of 67+ team member £5.5M+ annual revenue store operation.♣ Set, evaluated and reached short term and long term goals for store and staff.♣ Trained and managed store employees and achieved significant improvements in their productivity through key performance indicators and statistics.

Sheffield, Wakefield, Bradford

♣ Created and implemented competitive customer service programs which resulted in improved employee engagement, KPI results, shop floor standards and customer satisfaction scores. ♣ Assisted in the recruitment, development and appraisal of staff.♣ Led the customer service team to attain two company records – Boxing Day 2014, the highest cash taking store.

♣ Managed one of the largest Menswear departments on the cluster, exceeding £70,000 in retail sales during a peak week. ♣ Consistently drove and increased growth in the department by +6% YTD LFL through effective stock packages and grades management, visual execution and commerciality. ♣ Provided quality customer service, and assisted customers with their.

♣ Provided oversight for general admin tasks at the cluster, area manager and head office including information gathering, driving compliance, amongst others. ♣ Supported the Mayo management team in the absence of management cover. ♣ Performed ad hoc tasks for the area manager within several stores in the cluster, from remerchandising and shop floor moves.

Leeds

♣ Customer Service, Fitting Room Hero, Cash office and Homeware full timer.

Responsible for engaging and developing 50+ disadvantaged children during the school holidays and after school clubs, by using sports to engage them and improve behavior back in the classroom.

3 A Levels In Ict Politics And Business

12 A* To C'S