Ryan Mullen's Location
Lehi, Utah, United States, United States
Ryan Mullen's Contact Details
Ryan Mullen work email
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Ryan Mullen personal email
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Ryan Mullen phone numbers
About Ryan Mullen
As a fintech professional with a focus on operations and credit management, I excel in leading teams and streamlining processes to drive growth and achieve financial goals. My experience includes significant roles at Finally, Divvy and BILL, where I've managed various aspects from application processing to customer support. I have more than 6 years of experience in the credit and financial services industry, with a strong background in process creation and management, scaling, risk management, and people leadership.
Ryan Mullen's Current Company Details
Ryan Mullen Work Experience Details
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Ai SpecialistFinallyLehi, Ut, Us
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Head Of Credit OperationsFinally Feb 2024Miami, Florida, UsBuilding and growing this amazing startup 🚀 Overseeing inbound applications and managing the signup process for credit applications from initial application to onboarding.Developing and implementing strategies to effectively manage inbound applications.Leading to ensure smooth and efficient processing of credit applications from start to finish.Collaborating with cross-functional teams to optimize the credit application and onboarding process.Monitoring and optimizing key performance indicators related to credit application and approval timelines.Staying updated with industry regulations and best practices in credit assessment and lending.If you're passionate about fintech and looking for a dynamic role where you can make a significant impact in shaping the future of credit, join us at Finally! -
Director Of Credit | Application Management | Self ServeBill Aug 2021 - Mar 2024San Jose, Ca, UsEntrusted in managing and scaling four teams, overseeing 50+ reps in various functions, and driving key partnerships across sales, strategy, and product development. Pioneered and implemented the signup process for all credit card applicants from inception for BILL spend and expense. Charged with all of revenues S&E sales goals. With over 85% close rate of applications worked. Results in hundreds of thousands of applications processed and billions in spend and revenue generated -
Senior Manager Of Credit | Self Serve | Application ManagementDivvy | Inc. Jan 2021 - Aug 2021San Jose, Ca , UsDeveloped the Application Process Managers team to enhance sales efficiency, focusing on compliance, risk, and underwriting, thus shortening the sales cycle and increasing deal sizes. I also founded the Self Serve team, scaling it to high efficiency with minimal overhead, and established a dedicated support team in response to market needs. My strategic contributions were integral to the successful $2 billion acquisition by Bill.com, ensuring the seamless transition and continued success of key operational teams and processes. -
Head Of Internal Operations And CreditDivvy | Inc. Aug 2018 - Jan 2021San Jose, Ca , UsEstablished and grew the credit team, focusing on KYC, risk, and fraud prevention, and refining sign-up policies. I developed the credit card application process, introducing automation to enhance efficiency. My leadership was crucial in optimizing system functionality and formalizing processes for the expanding business.
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Senior Account ExecutiveOpiniion Inc. Apr 2018 - Aug 2018Lindon, Utah, UsCrucial in establishing and scaling the sales team, doubling its size and significantly boosting its capacity and reach. I played a key role in developing and implementing effective sales strategies and training, contributing to a more proficient sales force. My consistent achievement of sales quotas underscored my sales expertise and dedication to our goals. Additionally, I represented the company at trade shows and events, enhancing market presence through strategic networking and presentations. -
Pd District ManagerAdvancedmd Sep 2017 - Apr 2018South Jordan, Utah, UsConsistently exceeded 100% of sales quotas, showcasing exceptional performance. I led training initiatives for new sales representatives, significantly enhancing their onboarding and effectiveness. My expertise in guiding medical practices in choosing the right Practice Management/Billing and Electronic Health Record software was instrumental in improving patient experiences and the financial health of practices. My approach focused on solution-oriented, consultative sales, tailoring advice to optimize practice operations and patient management. -
Senior Account ExecutiveSolutionreach, Inc. Dec 2015 - Sep 2017Lehi, Ut, UsGenerated over 3 million dollars in sales.Responsible for identifying, developing and managing solo/group and enterprise-levelorganizations throughout North America, in the Dental, Vision and Medical markets, whoneed help in bridging communication gaps between patients, doctors, and staff.Made 50+ dials a day mining leads, while doing online demonstrations and presentations. Created relationships, rapport and value with medical offices on a daily basis. While teachingthem how to use technology to communicate with their patients more effectively and increaserevenue. -
Business Development ManagerProvo Beach Aug 2015 - Jan 2016In charge of company culture and employee events Created meaningful experiences for companies and their employees. Led a marketing campaign that generated over $45,000 with a $200 budget. Managed and trained a team of 65 employees. Searched for and created valuable partnerships with local companies and charities. -
Marketing And Event Manager InternThe Shops At Riverwoods 2015 - Aug 2015Collaborated with investors and business owners in coordinating events to insure continued success and profitsCreated a research campaign that found ways for shops to generate 40-50% more revenue during events.Met with and maintained partner relationships.Developed and executed marketing campaigns. -
Property ManagerMullen Management Sep 2014 - Aug 2015Managing rental properties.
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Loan OfficerUtah Community Credit Union Oct 2011 - Sep 2014Provo, Utah, Us• Responsible for properly processing and dispersing appropriate loans to a variety of clients• Increased company sales and revenue by developing and implementing strategic plans for up-selling various loans and loan products • Provided exceptional customer service by efficiently opening and servicing all accounts• Delivered superior customer care by creating personalized relationships with each customer to ensure that their diverse expectations and situations were managed and top level service was provided while exceeding both corporate and personal monthly quotas• Verified the conditions of approval including customer assets/income documentation while resolving vesting, child support, judgment and title issues• Gained strong multitasking and technical skills, utilizing double computer monitors with a strong ability to navigate through numerous screens to complete processing timely and accurately within a paperless environment• Handled and resolved sensitive issues with appraisals, title commitments and home owners insurance updates• Proactively kept in contact with each client to provide basic information/updates about the status of the customer's account, including pending loan modification application and other loss mitigation alternatives -
Vault TellerUtah Community Credit Union Oct 2011 - Sep 2014Provo, Utah, Us
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Real Estate ScoutMullen Reality May 2008 - Sep 2008• Meticulously inspected and analyzed a number of foreclosed houses for purchase• Served as an executive assistant to the developer • Developed procedures to increase the efficiency of numerous areas including filing and organizing records to increase the ability to effectively retain/recover documents and reports• Maintained a detailed calendar to coordinate schedules, consultations and appointments• Captured and entered confidential information into specific files and forms from recorded material• Ensured the office was always working at top productivity – managed all mailing and shipping needs, office supplies, filing, scanning and ensured top level customer service at all times• Provided excellent customer service and support skills to clients while strictly adhering to all company policies and procedures
Ryan Mullen Skills
Customer Service
Leadership
Microsoft Office
Loans
Public Speaking
Management
Marketing
Sales
Member Relations
Experience Management
Data Mining
New Business Development
Community Building
Consumer Loans
Product Development
Statistical Data Analysis
Sql
Html 5
Social Recruiting
Public Relations
Social Selling
Ryan Mullen Education Details
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Brigham Young UniversityExperience Management -
Orem High SchoolHigh School Graduate
Frequently Asked Questions about Ryan Mullen
What company does Ryan Mullen work for?
Ryan Mullen works for Finally
What is Ryan Mullen's role at the current company?
Ryan Mullen's current role is AI Specialist.
What is Ryan Mullen's email address?
Ryan Mullen's email address is ry****@****ach.com
What is Ryan Mullen's direct phone number?
Ryan Mullen's direct phone number is +180192*****
What schools did Ryan Mullen attend?
Ryan Mullen attended Brigham Young University, Orem High School.
What are some of Ryan Mullen's interests?
Ryan Mullen has interest in Social Services, Children, Politics, Education, Science And Technology, Disaster And Humanitarian Relief, Arts And Culture, Health.
What skills is Ryan Mullen known for?
Ryan Mullen has skills like Customer Service, Leadership, Microsoft Office, Loans, Public Speaking, Management, Marketing, Sales, Member Relations, Experience Management, Data Mining, New Business Development.
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