• Provided experienced product knowledge and animal care advice to customers. Fostered positivecustomer interactions which helped build a loyal customer base• Managed inventory, received deliveries, and merchandised displays. Utilized POS systems forprocessing sales, returns, and orders.• Trained new hires on store policies, sales techniques, and customer service• Oversaw dog wash facility by assisting customers, maintaining a clean environment, and enforcingfacility rules.• Applied effective sales strategies to increase the store’s key performance indicators

• Advised customers and professional contractors on paint products and application techniques,providing guidance in their projects• Key-holder position where I worked independently opening and closing the store and managing cashdeposits• Responsibilities included both the retail sales floor and warehouse where safety was ensured inoperating the forklift and and receiving deliveries• Worked with professional contractors on sales calls to develop quotes, provide advice, and coordinatedeliveries

• Responsible for providing care to exotic animals and fish including feeding, cleaining enclosures,providing enrichment, and ensuring proper habitats• Provided customers with specialized care advice for exotic pets• Utilized POS system to process sales, returns, and order. Key-holder position where I was responsiblefor cash handling and making deposits.