Performs as a Systems Architect, a Subject Matter Expert and advisor to the Commander and staff regarding the employment of offensive and defensive cyber operations assets and personnel. Directs, plans, administers, manages, integrates, and assesses cyberspace operations. Develops policy recommendations and provides technical guidance regarding the operation and management of Army, Joint, intergovernmental, interagency, and multi-national cyberspace assets and personnel. Integrates cyberspace effects into warfighting functions in an effort to optimize combat effectiveness. Protects the Department of Defense Information Network against foreign and domestic threat vectors in order to maintain network integrity and functionality. Leads, trains, and mentor’s Cyber personnel through individual and group instruction, as well as the establishment, direction, and evaluation of Standard Operating Procedures and Job Qualification Standards.

Served as Division Information Management Officer for over 1000 users. Developed, maintained, and implemented Computer Network Operations (CNO) in a Cisco, Joint Network Node (JNN), and Command Post of the Future (CPOF) environment. Utilized and trained cyber security / Computer Network Defense (CND) skills to include malware mitigation, anti-virus deployment, and traffic analysis. Configured information systems into required operating configurations; performed senior operator and systems administrator duties and unit level maintenance functions on assigned information systems; assisted less experienced soldiers in the installation, operation, and maintenance of information processing equipment. Wrote, analyzed, edited, tested, and modified computer programs; drafted program operation manuals and technical program requirement documents, and troubleshot software using established debugging procedures.

Supported a government organization's local area network (LAN), wide area network (WAN), customer networks, Intranet and Internet and all other data communications systems. Monitored network to ensure network availability to all system users and performed necessary maintenance to support network availability maintaining network hardware and software. Proactively identified risks in the network and developed plans to mitigate. Provided support for numerous business requirements relating to telecommunications. Planned, coordinated, and implemented network security measures to protect data, software, and hardware. Monitored alarms and alerts to identify network elements causing network degradation or failure. Performed long term O&M activities to include tier 3 troubleshooting and problem resolution. I analyzed hardware and software problems, and replaced defective components. Responded, isolated, and resolved network issues. Utilized strong understanding of the OSI model and configuration of routing protocols such as: EIGRP, OSPF, MPLS, BGP, and LDP.

Provided expert level analysis of voice, video, radio-frequency, and data communications networks, including planning, designing, evaluating, selecting, and upgrading operating systems and protocol suites and configuring communication media with concentrators, bridges, routers, switches, and other unique network equipment. Configured network equipment remotely, providing trouble-shooting assistance with regards to new installations and modifying scripts on the fly during installations. Analyzed network topologies and traffic and capacity requirements. Supported the acquisition of hardware and software as well as subcontractor services as needed. Performed network administration duties to include design, build, implement and troubleshoot. Provided guidance and work leadership to less-experienced network personnel and with supervisory responsibilities. Served as technical team and task leader. Maintained current knowledge of relevant technology and participated in special projects as required.

Provided onsite Brocade technical product expertise to augment IT staff resources and skills at the Naval Postgraduate School and Defense Language Institute. Daily functions included proactive maintenance and support to optimize Brocade product environments. Captured and sanitized sensitive (classified) customer network information for dissemination to Brocade technical support. Provided ongoing software release planning and documentation. Facilitated knowledge transfer of Brocade products to customer IT staff. Effectively managed many different tasks simultaneously including design, implementation, documentation and procurement of network products. Use diagnostic aids, tools and appropriate lab equipment as necessary. Provided extensive knowledge on all Brocade products and was available for 24x7 support.

Served as the INSCOM regional network, engineering, and implementation technical specialist. Managed 7 contractors and numerous vendor assets in order to provide regional resources and services. Performed technical network analysis to assist end users to successfully utilize products and capabilities needed to carry out intelligence functions. Served as the overall focal point for development and management, oversight and control of the network environment. Additional duties included Video Teleconferencing (VTC), audio-visual assets, COMSEC and Information System architecture. Coordinated with theater and high-level national agencies such as Defense Information Services Agency (DISA), Defense Intelligence Agency (DIA), and National Security Agency (NSA), to resolve communication and technical issues affecting the mission.

Maintained and operated all LAN (Wired/Wireless), WAN, Acceleration and Firewall procedures for engineering & operations including detailed network diagrams as well as device configuration documents & templates. Provided second level technical support for all LAN (Wired/Wireless) and WAN issues; worked closely with the central and regional network support centers. Followed change management procedures and security best practices. Deployed and provided the operational support for infrastructure technologies that connect the user’s experience to back-end systems, including load balancing, application delivery, and security. Received numerous on the job cash rewards for performance.

Provided physical security for military operations and facilities. Conducted surveillance through investigation, deception and CCTV. Installed, operated, and performed strapping, restrapping, PMCS and unit level maintenance on COMSEC devices. Provided situational awareness through GPS, satellite mapping and secure text messaging by operating, training and configuring FBCB2 BFT. Served as platoon Electronic Warfare Specialist in a combat environment operating signal jamming devices and equipment such as full spectrum analyzers and radio frequency antennas for Counter RCIED Electronic Warfare (CREW) operations. Additional Duties included Functional Academic Skills Training Instructor.