Ryan Nandalall
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Ryan Nandalall Email & Phone Number

IT Support Specialist | AV Systems Expert | Technology Manager at Museum of the City of New York
Location: New York City Metropolitan Area, United States 4 work roles 2 schools
1 work email found @nysci.org LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 86%

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Current company
Museum of the City of New York
Role
IT Support Specialist | AV Systems Expert | Technology Manager
Location
New York City Metropolitan Area, United States
Company size
133 employees

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Ryan Nandalall is listed as IT Support Specialist | AV Systems Expert | Technology Manager at Museum of the City of New York, a with 133 employees, based in New York City Metropolitan Area, United States. AeroLeads shows a work email signal at nysci.org and a matched LinkedIn profile for Ryan Nandalall.

Ryan Nandalall previously worked as Technology Operations Manager at Museum Of The City Of New York and IT Support Specialist at New York Hall Of Science. Ryan Nandalall holds Tech Fundamentals, Information Technology from Npower.

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Email format at Museum of the City of New York

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{first_initial}{last}@nysci.org
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Profile bio

About Ryan Nandalall

đź‘‹Hi, my name is Ryan!As an IT Support Specialist with 2+ years of IT experience and 8+ years in customer service and leadership roles, I thrive on turning technical chaos into seamless user experiences. Colleagues describe me as proactive, solutions-oriented, and detail-focused, traits that have enabled me to face complex IT challenges and deliver quality AV support. My approach is grounded in a customer-centric mindset, ensuring that every interaction leaves users feeling heard, supported, and satisfied.Throughout my career, I have managed IT and AV systems for diverse environments, from museums to international airports. I've led teams, streamlined operations, and optimized user experiences, all while staying ahead of the latest technology trends. Key achievements include:Owning AV system maintenance for over 50 events annually, ensuring flawless execution and audience engagement.Implementing productivity software at Pax Assist Inc., reducing customer wait times to under five minutes.Providing remote troubleshooting for over 200 customers' devices, achieving a 90% customer retention rate.My passion for problem-solving and excellence in customer service fuels my drive to continually push the boundaries of what is possible in business. Connect with me to talk about technical support, AV system maintenance, team leadership, or general industry news or updates.đź“« I look forward to connecting with you here on LinkedIn or at r.nandalall01@gmail.com

Current workplace

Ryan Nandalall's current company

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Museum of the City of New York
Museum Of The City Of New York
IT Support Specialist | AV Systems Expert | Technology Manager
new york, new york, united states
Website
mcny.org
Employees
133
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4 roles

Ryan Nandalall work experience

A career timeline built from the work history available for this profile.

It Support Specialist

New York Hall Of Science

New York, United States

I bring the IT world to life at the New York Hall of Science, ensuring that every system runs smoothly and every user has a seamless experience. My role involves delivering full-spectrum IT help desk support, addressing a diverse range of technical issues, and managing the maintenance of AV systems for a variety of events and presentations. I lead a dedicated team, focusing on streamlining service delivery and fostering a learning environment. My proactive management of the ticketing system ensures timely resolution of numerous support tickets weekly, keeping our operations running seamlessly.

Oct 2022 - Nov 2024

Operations Supervisor

Pax Assist, Inc.

New York, United States

At Pax Assist Inc., I’ve been the go-to leader for a team of over 100 employees, overseeing daily operations in a 24/7 airport environment. My responsibilities include managing the delivery of special services to passengers, reducing wait times, and enhancing the travel experience. I've spearheaded the migration to new productivity software, improving operational efficiency and reducing customer wait times significantly. My role extends to maintaining and servicing over 200 employee devices, ensuring optimal functionality and reducing reliance on third-party repairs.

Oct 2015 - Nov 2022

Customer Retention Specialist

Qualfon

Georgetown, Demerara-Mahaica, Guyana

As the linchpin between agents and supervisors at Qualfon Inc., I took on the challenge of resolving escalated calls with advanced technical support. My daily mission was to manage and resolve over 100 tickets, driving an increase in customer retention rates. Handling escalated customer service calls and providing remote troubleshooting for a vast number of customers’ devices honed my ability to deliver top-tier customer satisfaction and foster loyalty. Through close collaboration with technical teams, I contributed to system and process improvements that enhanced the user experience.

Feb 2014 - May 2015
Team & coworkers

Colleagues at Museum of the City of New York

Other employees you can reach at mcny.org. View company contacts for 133 employees →

MJ Marty Jacobs Marty Jacobs Colleague at Museum Of The City Of New YorkNew York, United States View → SN Shaun Newport Shaun Newport Colleague at Museum Of The City Of New YorkBronx, New York, United States View → WC William Collazo William Collazo Colleague at Museum Of The City Of New YorkNew York City Metropolitan Area, United States View → JZ Jacqueline Zirman Jacqueline Zirman Colleague at Museum Of The City Of New YorkNew York, United States View → JL Jake L. Jake L. Colleague at Museum Of The City Of New YorkNew York, United States View → LS Leewon Seo Leewon Seo Colleague at Museum Of The City Of New YorkNew York City Metropolitan Area, United States View → JV Jordi Valls Jordi Valls Colleague at Museum Of The City Of New YorkNew York, United States View → JH June Hony June Hony Colleague at Museum Of The City Of New YorkNew York, United States View → SC Sean Corcoran Sean Corcoran Colleague at Museum Of The City Of New YorkBrooklyn, New York, United States View → CM Cheryl Miller Cheryl Miller Colleague at Museum Of The City Of New YorkNew York City Metropolitan Area, United States View →
2 education records

Ryan Nandalall education

Tech Fundamentals, Information Technology

Npower

Information Technology And Sciences

Saint Joseph High School
FAQ

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What company does Ryan Nandalall work for?

Ryan Nandalall works for Museum of the City of New York.

What is Ryan Nandalall's role at Museum of the City of New York?

Ryan Nandalall is listed as IT Support Specialist | AV Systems Expert | Technology Manager at Museum of the City of New York.

What is Ryan Nandalall's email address?

AeroLeads has found 1 work email signal at @nysci.org for Ryan Nandalall at Museum of the City of New York.

Where is Ryan Nandalall based?

Ryan Nandalall is based in New York City Metropolitan Area, United States while working with Museum of the City of New York.

What companies has Ryan Nandalall worked for?

Ryan Nandalall has worked for Museum Of The City Of New York, New York Hall Of Science, Pax Assist, Inc., and Qualfon.

Who are Ryan Nandalall's colleagues at Museum of the City of New York?

Ryan Nandalall's colleagues at Museum of the City of New York include Marty Jacobs, Shaun Newport, William Collazo, Jacqueline Zirman, and Jake L..

How can I contact Ryan Nandalall?

You can use AeroLeads to view verified contact signals for Ryan Nandalall at Museum of the City of New York, including work email, phone, and LinkedIn data when available.

What schools did Ryan Nandalall attend?

Ryan Nandalall holds Tech Fundamentals, Information Technology from Npower.

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