Ryan Neale Email & Phone Number

Issy-les-Moulineaux, FR

Lombard, Illinois, US

Nashville, Tennessee, US

As a tech coach I was responsible for troubleshooting and resolving cellular phone and network issues for Verizon Cellular customers in a high volume call center setting.

Boston, Massachusetts, US

As the planning manager I was responsible for creating the most cost effective and efficient run cuts for the Las Vegas Fixed Route, Keolis lot, which included the strip corridor fixed routes. I was also responsible for calculating and setting the coach operator staffing numbers. My calculated staffing numbers ensured that all work was covered in the most.

Dallas, Texas, US

As Director of Operations I was responsible for overseeing the entire operations department of the MV, Las Vegas Fixed Route Lot. This lot consisted of twenty one routes and one BRT route. I was also responsible for overseeing an operations team of twenty four employees including; operations managers, dispatchers and road supervisors and over two hundred.

Lombard, Illinois, US

As the” BOC” Manager I was directly responsible for overseeing the day-to-day operations of the Bus Operations Center, Window Dispatch, Scheduling and Planning Departments. This was a team of up to 50 employees. I was responsible for ensuring that my operations team stayed focused on providing superior on time service, while meeting all contractual.

Lombard, Illinois, US

As a Field Senior Supervisor I was responsible for the day-to-day operation of the extremely high profile Las Vegas Strip resort corridor, fixed route operations. I developed and conducted frequent training classes for Las Vegas Strip coach operators and field supervisory staff. I also worked closely with our client to resolve any customer service.

Lombard, Illinois, US

As the “BOC” senior supervisor I was responsible for the supervision of up to four radio and window dispatchers as well as a team of six to eight road supervisors assigned to my shift. Also, monitored and analyzed on time performance data, to take a proactive approach in resolving service related issues. Monitored and directed window dispatchers to ensure.

Lombard, Illinois, US

As a road supervisor I monitored coach operators performance in the field according to posted schedules. I made real time decisions to restore any disrupted service or alleviate unforeseen route delays. I observed the operating practices of coach operators, monitored street and traffic conditions and corrected any unsafe operating practices. I also.

As a coach operator I safely operated several types for fixed route and paratransit coaches according to assigned route schedules. Safety, customer service and timeliness were my main focus while working as a coach operator. I always handled my passengers in a safe and courteous manner. Interacted with them and provided excellent customer service to the.