Ryan Nissen Email & Phone Number

Miami, Florida, United States

● Rebuilt numbersapi.com, random fact REST API, full stack app with Python/Flask.● Automated documentation process from docstrings using pDoc to ensure it was always up to date.● Implemented root, math routes, and date model using test driven development while maintaining 100% test coverage.● Added automatic emails when new facts are posted using PSQL functions and triggers.

Dallas, Texas, United States

● Coordinated and planned with in house developers for network segmentation project. Re-IPing or building new servers, rebuilding F5 load balancers, and identifying/verifying network ports were open for applications.● Diagnosed and resolved Tenable vulnerabilities, maintained a 0% aged vulnerability record.● Orchestrated project to disable TLS 1.1 and 1.0 for Windows servers to stay within PCI security standards.● Monitor and maintain Windows Servers via SolarWinds.

Clearwater, Fl

• Primary SCCM Administrator, 1700 Devices, Patching, Imaging, App Deployment• VMWare Storage and Maintenance• Exchange, Sharepoint, and O365 Migration/Implementation/Support• Introduced to Azure and Google Cloud/Kubernetes• AppCenter, NetScaler, Isilon, Avamar,

Clearwater, Fl

• Monitored and serviced over 500 users at the enterprise level• Supported the ERP transition to MS AX and new order entry software developed in house• Maintained and created user accounts in MS AX, ADUC, RBMS, MS Exchange• Exposed to a wide variety of software including Citrix AppCenter, SCCM, ADUC, Exchange Console/Shell, vSphere, AX, Citrix Receiver, GoToAssist, ControlUp

Tampa/St. Petersburg, Florida Area

Seffner, Fl

• Supported 7,500 internal end users• Approximately 30-40 calls per day• Supported a wide range of software and hardware from desktops to printers to thin clients• Citrix Management Console, SCCM, Putty, ADUC, CA Technologies Service Desk, VNC Viewer

Cyberport, Hong Kong

• Monitored Zenoss, Backup Exec, and MVM• Created and edited scripts for silent installs and automation using MS ODT• Created and deployed images for hotel lobby and bar AIOs using ‘FOG Project’• Main contact for end user support (Employees and guests)

Sarasota, Florida Area

• Basic IT support and troubleshooting for end users• Performed the yearly hardware audit• Updated Kapersky Endpoint AV software to ensure the version matched company wide

Hong Kong

Tsing Yi, Hong Kong

Bachelor Of Applied Science (B.A.Sc.), Information Technology

Specialization - Network Administration

Associate Of Science (A.S.), Information Technology

Education record

Full stack bootcamp. Javascript, Python, React, PostgreSQL, Node, Express, Flask, SQLAlchemy, Typescript, HTML, CSS, Testing.