Ryan Northern Email and Phone Number

Worked alongside an efficient enterprise team working on live changes through Salesforce Production/sandbox environments. Worked alongside customers to resolve Production Support issues daily and ran a 5-6 month project as Project Manager to resolve merchants issues with calculating tax efficiently. I ran this project from Analysis through to Implementation and Marketing. Worked with languages such as JavaScript, Java, Apex, CSS and HTML to produce affective solutions.

• Provided first-class customer service by being knowledgeable about products and procedures.• Led with a range of tasks including creating POS, operating EdgePoS, and ensuring prices and dealsare correct daily.• Conducted constructively within a team and trained new staff when necessary.