Head Of Wfm
Current
Mar 2023 - Present
AeroLeads people directory · profile
Ryan P. Email & Phone Number
Lead Manager WFM
at
Datamatics
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Lead Manager WFM
Location
Calabarzon, Philippines
Company size
Who is Ryan P.? Overview
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Quick answer
Ryan P. is listed as Lead Manager WFM at Datamatics, a with 4906 employees, based in Calabarzon, Philippines. AeroLeads shows a matched LinkedIn profile for Ryan P..
Ryan P. previously worked as Head of WFM at Datamatics and Sr Manager at Confidential. Ryan P. holds Bachelor In Public Administration And Governance, Political Science from Polytechnic University Of The Philippines.
Company email context
Email format at Datamatics
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Datamatics
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Profile bio
About Ryan P.
RYAN INALDO PONCESKILLS AND QUALIFICATIONS• Knowledge of Workforce Management Software, AVAYA CMS, /Blue Pumpkin / i360 / IEX / Verint• Thorough knowledge of MS Office• Advanced MS Excel Macro, Userform and Functions• MS Access Database• Workforce end to end (Real Time Monitoring, Scheduling, Capacity Planning)-Video editing (educational/tutorial contents)• Power BI• Tableau• Automation AnywhereWORK EXPERIENCETELETECH CAINTA Reservations Sales and Service RepresentativeJune 17, 2006 – April 20, 2007Service DirectorApril 21, 2007 – July 19, 2009MOTIF LIMITED PHILIPPINE BRANCHTravel Specialist RepresentativeJuly 20, 2009 – December 14, 2010WNS Global ServicesCustomer Service RepresentativeFebruary 14, 2011 – March 26, 2013Reports Analyst (OPS)March 27, 2013 – May 5, 2013Duties and Responsibilities:• Tracks sales conversion, agent documentation rate, update master list and other account related metrics on daily, weekly or monthly basisWorkforceMay 6, 2013 – July 31, 2014 (Executive WFM)August 1, 2014 - September 30, 2015 (Sr Executive WFM)October 1, 2015 – March 31, 2017 (Assistant Manager WFM)April 1, 2017 – June 18, 2017 (Deputy Manager WFM)ConcentrixBusiness AnalystJune 19, 2017 – January 9, 2019 (Deputy Manager Reporting OPS)Duties and Responsibilities:• Create database for storing large quantities of data• Create dashboards / tools for Operations, Quality Analyst, Training and HR Department• Provide feedback and analysis based on current status of each process.WNS Global ServicesGroup Manager WFMJanuary 17, 2019 - October 28, 2021
Current workplace
Ryan P.'s current company
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Datamatics
5 roles
Ryan P. work experience
A career timeline built from the work history available for this profile.
Sr Manager
Jul 2022 - Mar 2023
Group Manager Wfm (Reports, Analytics Forms And Automation)
Jan 2019 - Jul 2022
Business Analyst Deputy Manager
Jun 2017 - Jan 2019
Deputy Manager Wfm
Feb 2011 - Jun 2017
Team & coworkers
Colleagues at Datamatics
Other employees you can reach at datamatics.com. View company contacts for 4906 employees →
NB
Nilanjana Banerjee
Colleague at DatamaticsThane, Maharashtra, India
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NM
Nilesh Mistry
Colleague at DatamaticsMumbai Metropolitan Region, India
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AS
Ashfaq Sayed
Colleague at DatamaticsMumbai, Maharashtra, India
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RT
Ram Thevar
Colleague at DatamaticsMumbai, Maharashtra, India
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AP
Anmol Pakhare
Colleague at DatamaticsThane, Maharashtra, India
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AH
Abul Hasan
Colleague at DatamaticsChennai, Tamil Nadu, India
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SV
Sreshta Verma
Colleague at DatamaticsMumbai, Maharashtra, India
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PV
Poonam Valechha
Colleague at DatamaticsNasik, Maharashtra, India
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SD
Sandip Dhatrak
Colleague at DatamaticsNasik, Maharashtra, India
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AB
Abhishek Bibhuti
Colleague at DatamaticsManila, National Capital Region, Philippines
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Nilanjana Banerjee
Colleague at DatamaticsThane, Maharashtra, India
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NM
Nilesh Mistry
Colleague at DatamaticsMumbai Metropolitan Region, India
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AS
Ashfaq Sayed
Colleague at DatamaticsMumbai, Maharashtra, India
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RT
Ram Thevar
Colleague at DatamaticsMumbai, Maharashtra, India
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AP
Anmol Pakhare
Colleague at DatamaticsThane, Maharashtra, India
View →
AH
Abul Hasan
Colleague at DatamaticsChennai, Tamil Nadu, India
View →
SV
Sreshta Verma
Colleague at DatamaticsMumbai, Maharashtra, India
View →
PV
Poonam Valechha
Colleague at DatamaticsNasik, Maharashtra, India
View →
SD
Sandip Dhatrak
Colleague at DatamaticsNasik, Maharashtra, India
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AB
Abhishek Bibhuti
Colleague at DatamaticsManila, National Capital Region, Philippines
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1 education record
Ryan P. education
FAQ
Frequently asked questions about Ryan P.
Quick answers generated from the profile data available on this page.
What company does Ryan P. work for?
Ryan P. works for Datamatics.
What is Ryan P.'s role at Datamatics?
Ryan P. is listed as Lead Manager WFM at Datamatics.
Where is Ryan P. based?
Ryan P. is based in Calabarzon, Philippines while working with Datamatics.
What companies has Ryan P. worked for?
Ryan P. has worked for Datamatics, Confidential, Wns Global Services, and Concentrix.
Who are Ryan P.'s colleagues at Datamatics?
Ryan P.'s colleagues at Datamatics include Nilanjana Banerjee, Nilesh Mistry, Ashfaq Sayed, Ram Thevar, and Anmol Pakhare.
How can I contact Ryan P.?
You can use AeroLeads to view verified contact signals for Ryan P. at Datamatics, including work email, phone, and LinkedIn data when available.
What schools did Ryan P. attend?
Ryan P. holds Bachelor In Public Administration And Governance, Political Science from Polytechnic University Of The Philippines.
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