Ryan Craig, Mmci Email & Phone Number

Durham, North Carolina, United States

Durham, North Carolina

Durham, North Carolina

· Oversee analytical team in the extraction, aggregation and quality assurance of data from multiple sources in support of performing client reporting, operational reporting and quantitative analyses of utilization and health costs.· Direct the development and execution of analytical and/or research activities to provide senior leadership with information and tools for strategic decision making and planning, health care utilization and costs, affordability opportunities, reimbursement projects and issues, population health and clinical outcomes, provider patterns and variations, trends and forecasting, data and informatics needs, emerging technologies. · Worked with Critical Care physician leadership to implement an ICU based analytic datamart to provide actionable insight around Length of Stay reductions, readmissions, and quality outcome measures.· Worked with Heart Center leadership to implement a Cardiovascular Services analytic datamart integrating lab, medications, and claims data to manage certain disease populations.· Helped architect strategy for a “User Access Layer” consisting of self-service reporting tools and secure direct SQL access to DataMart’s, coupled with user onboarding and product documentation in an Enterprise Data Dictionary· Responsible for all facets of personnel management for 10 employees – talent selection, hiring, firing, performance reviews, and disciplinary actions.· Implemented product release cycles based on 2-week agile development sprints. Facilitated prioritization and backlog grooming meetings with our product owners and BA’s as well as sprint planning sessions with developers.· Implemented documentation standards for request intake, story development, test driven development and release notes.· Implemented Kanban boards (physical then electronic) across the department and mentored other management staff on LEAN concepts of eliminating waste in processes.

· The Information Delivery team is responsible for the accurate and timely delivery of data through reports or data extracts both internally and externally.· Member of clinical workgroup to implement an early Sepsis detection workflow within Epic. Helped define risk scoring algorithm and then designed Visualization reports (MicroStrategy) and supporting DataMart to monitor success.· Worked with ACO leadership and external vendor (Evolent Health) to integrate claims, referral, and social history data into risk management module for identifying high risk patient populations.· Member of implementation team for Epic’s Healthy Planet module. Developed an ACO registry in to capture attributed patients, and supporting visualizations and an analytic DataMart downstream in our data warehouse.· Implemented the calculation of a LACE score within Epic for use in the prediction of hospital readmissions.· Worked with care managers to integrate risk based metrics into EHR workflow with dashboards and scorecards.· Implemented physician dashboards using AHRQ quality metrics and variable cost data derived from hospital claims to drive behavior changes around supply utilization in the OR.· Developed set of monthly profitability reports and dashboards distributed to our senior leadership team and Board of Directors for use in strategic planning sessions.· Developed a daily Executive dashboard in use by the WakeMed Leadership team to track key performance metrics against budget.· Developed a set of operational workflow reports for case management and Nursing staff that is used to support regulatory requirements and facilitate the meaningful use of information to deliver patient care. This led to me being awarded a clinical excellence award for innovation.· Responsible for all facets of personnel management for 16 employees – talent selection, hiring, firing, performance reviews, and disciplinary actions.

Managed the development and usage of Business Intelligence reporting for CARQUEST. My team consisted primarily of report developers using Business Objects and MicroStrategy.• Manage business relationships with executive business sponsors (CIO, CFO, and CEO) to ensure data warehouse deliverables directly align with corporate strategic goals.• Manage priorities and development tasks for four systems analysts and three report developers to meet deadlines of phased rollout of multiple executive and management dashboards using Business Objects XIR2 – WEBI and Performance Manager.• Managed relationships during the vendor selection process up through final purchase negotiation of Business Intelligence reporting application. This included a detailed Request for Information (RFI), technical proof of concept, and demo to our business community with a final purchase recommendation.• Initial install, configuration, and production migration of Business Objects XIR2 environment on Solaris cluster. This included application security, Performance Management objects/repository, and enterprise configuration as well as regression testing of hot fixes and patches.• Led modeling, prototyping, and managed the development effort of 4 Business Objects Universes, including the implementation of a robust security model to restrict data access at varying job levels. • Managed development of internal training and on-boarding program for new users of BI applications as well as a change request process for report/application enhancements or new development.• Server Administration supporting 250+ Business Objects dashboard and report (WEBI/Crystal) users.• Develop database applications in MS Access and Oracle to support Sales, Marketing, and market development initiatives.• Data Warehouse report development for Sales, Marketing, and Product departments – MicroStrategy 7.x and Business Objects XIR2 WEBI applications.

Master'S Degree, Master Of Management In Clinical Informatics - Mmci

Bachelor Of Business Administration (Bba), Organizational Behavior Studies