Experienced strategic and operational leader with a passion for service and experience, leveraging digital, data and technology to deliver transformational outcomes for customers and colleagues.Extensive knowledge and wide-ranging experience across business and technology domains, including digital and mediated customer facing channels, payments, product operations and specialist, risk, and technology services.Adept at balancing long term strategic goals with day-to-day operational priorities, balancing competing needs to deliver effective product roadmaps. A proven track record of effectively engaging and influencing stakeholders at all levels, talking the language of business, technology and operations to successfully build, connect and lead cross-functional, multi-disciplinary teams from strategic visioning through to value realisation.