Infrastructure Specialist
Montreal, Quebec, Canada
Deployed, maintained, monitored, updated, and upgraded the internal IT infrastructure in a hybrid Azure cloud and on premises environmentReduced patching cycle from 28 days to 11 daysUtilized PowerShell for the automation of tasks and remote server & service configurationManaged Disaster Recovery and Business Continuity Planning; including backups, restores, failover; streamlined backup verification process to provide airtight evidence for auditsProvided internal IT support, managed IT inventory, and ordered new supplies as neededOnboarded new employees, took ownership of the whole process and streamlined by 50%Performed system deployments and provided client support for the softwareResearched and evaluated new potential software and prototyped in house solutionsWrote technical system documentation based on the solution’s requirements documentPerformed system testing (documentation and execution) and issue management (report, analysis, resolution) as part of the SDLC process in a GxP environment