Ryan Pepper Email & Phone Number

Calgary, Alberta, Canada

Directed cross-functional teams of software developers and engineers to drive product development and delivery. Executed the product vision for the company’s flagship avionics product, leading to innovative design and successful feature launches. Developed and managed prioritized backlogs for software development projects focused on fuel efficiency, flight safety, and flight data delivery. Represented the company globally at trade shows and customer demonstrations, effectively displaying product capabilities and benefits. Engaged with customers directly to align development efforts with their requirements, ensuring clear communication on delivery timelines, budgets, and dependencies.

Calgary, Alberta, Canada

Oversaw the development, maintenance, and support of airline’s customized Electronic Flight Bag (EFB) solution Led the successful replacement of Electronic Flight Bags (EFBs) and supporting equipment in collaboration with Aircraft Maintenance Engineers, enhancing operational efficiency and compliance. Managed the implementation, configuration, and support of flight operations software platforms, ensuring the highest levels of safety and efficiency Directed new initiatives for on-time performance, safety, and fuel efficiency Facilitated the WestJet Fuel Council, working towards reducing fuel costs across the WestJet group airlines.

Calgary, Alberta, Canada

Managed the hiring, training, qualification, and scheduling of Flight Dispatchers and Chief Duty Dispatchers, ensuring a skilled and efficient team. Performed duties as a Transport Canada Approved Check Dispatcher, overseeing compliance and quality standards.

Calgary, Alberta, Canada

Oversaw quality assurance for scheduled airline and general aviation clients worldwide, ensuring exacting standards of service and compliance. Led the hiring, training, and promotion of certified Flight Dispatchers, building a skilled and effective team.Executed comprehensive pre-flight preparation and flight watch, including flight planning, weather analysis, and real-time flight monitoring for both commercial airline and corporate charter operations.

Toronto, Ontario, Canada

Oversaw a team responsible for the safe arrival and departure of aircraft with respect to all ground level activities, including aircraft marshalling, offloading/onloading, and pushback Coordinated resources with Operations staff to ensure On-Time-Performance of departing flights within tight network schedules