Ryan Pepper is a Product Manager | Leader | Flight Operations SME. Colleagues describe them as "I worked with Ryan at FLYHT; he was in a Product Owner role and I was in a Scrum Master/Project Manager role.
He has an exceptional ability to drive product vision and deliver solutions in a fast-paced ever-changing environment. Ryan works hard at understanding both customer needs and industry trends, enabling him to prioritize features and inspire scrum teams. He understands the need to iteratively release software, and so together with the scrum master, he streamlined the release…
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Ryan is an exceptional leader whose vision and drive significantly impacted the operation and those lucky enough to work with him.
As the first Manager of WestJet Encore Flight Dispatch; his leadership set the tone and culture of the flight dispatcher team from day 1 and until its eventual merger into the WestJet dispatch team. A…
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