Ryan Perel Email & Phone Number

Dallas, Texas, United States

-Supported a team of four Revenue Managers who manage portfolios of full service franchise properties across markets in the United States, Canada, and Latin America.-Hosted weekly 1:1 meetings with team members to provide support, feedback, and development.-Helped Assistant Director with variety of tasks; including team meetings, coaching and work product reviews for the Pod.-Collaborated with leadership; including Directors, Assistant Directors, Team Leads and Senior Managers across all models.-Partnered with the RM Enablement Team to lead the mock process for the Revenue Management Development Program (RMDP).-Led monthly team meetings for the Full Service Franchise team; including organizing the content and presenting in the meetings.-Q2 2019 Above and Beyond Award Recipient, Q4 2018 and Q1 2019 Above and Beyond Award Nominee-Received Exceeds Expectations in role for 2019 and 2020 Year End Review

Dallas/Fort Worth Area

-Maximized room revenue and grew RevPAR Index for a portfolio of three full service franchise hotels in a variety of markets across the United States; including Los Angeles, Atlanta, and Chattanooga-Built trusting relationships with the hotels teams and key revenue management stakeholders; including general manager, director of sales, front office manager, management company representatives, regional directors, and commercial services team members-Demonstrated an understanding of each hotel's market, unique goals, and challenges-Sent targeted daily communications describing relevant strategy and pricing changes for each hotel-Implemented changes in relevant systems; including OnQ R&I, OnQ RM, FMS, RMS, GRO, and PEAK- Hosted weekly group pick up and revenue calls with on property teams to clearly dictate strategy and performance-Generated a monthly 90 day rolling forecast for each hotel and complete a 14 day forecast on a weekly basis to account for market changes - Provided each property with a monthly critique of the previous month’s performance-Q4 2017 Above and Beyond Award Recipient-2018 Circle of Excellence Award Nominee-Received Exceeds Expectations in role for 2017 Year End Review.

Dallas/Fort Worth Area

-Maximized room revenue and grew RevPAR Index for a portfolio of 15 focus service hotels in a variety of markets across the United States; including Boston, San Diego, and West Palm Beach.-Built trusting relationships with the hotels teams and key revenue management stakeholders; including general manager, director of sales, front office manager, management company representatives, regional directors, and commercial services team members-Demonstrated an understanding of each hotel's market, unique goals, and challenges-Sent targeted daily communications describing relevant strategy and pricing changes for each hotel-Implemented changes in relevant systems; including OnQ R&I, OnQ RM, and GRO-Led weekly revenue management meetings; including discussion on future issues such as booking pace, performance statistics, and hotel-specific goals

Marquette University

-Provided excellent customer service to all patrons-Processed library material for all patrons-Registered guests at the visitor's circulation desk-Shelved books on temporary shelving behind the bridge circulation desk

Warrenville, Il

-Supported the global business services center by providing back-office financial support in SAP-Ensured customers are accurately billed for products and/or services-Resolved customer invoice disputes in a timely manner-Proactively ensured closed loop resolution and customer satisfaction-Utilized CRM systems, such as Siebel to track work efficiency-Identified continuous improvement opportunities to Team Lead and participated in work sessions that result in operational efficiency and performance-Assisted other parts of the Billing Team when necessary; including Auto, Industrial, Energy, and Credit Card Reconciliation-Developed a collaborative leadership-based project with fellow interns for company executives on the international work environment

Bachelor'S Of Science In Business Administration, Finance And International Business, With French Minor

Study Abroad

One semester study abroad program with an international business emphasis in Paris, France from January-May 2014