Customer Service Representative
*Answered customer calls and proactively listened to identify their issues in a high call volume environment.*Participated in the troubleshooting of a wide range of customer issues from data research, technical support of devices, billing, and general service concerns.*Generated excitement for new solutions and products that enhanced the customers overall service experience.*Consistently met sales goals as set by the company including phone upgrades, insurance add ons, adding… Show more *Answered customer calls and proactively listened to identify their issues in a high call volume environment.*Participated in the troubleshooting of a wide range of customer issues from data research, technical support of devices, billing, and general service concerns.*Generated excitement for new solutions and products that enhanced the customers overall service experience.*Consistently met sales goals as set by the company including phone upgrades, insurance add ons, adding additional lines of service, and other accessory add ons. Show less