Ryan Pfaff Email & Phone Number

Chicago, Illinois, United States

Osaka, Jp

Head of Sales Enablement, Customer Success and Strategic Marketing teams for capital metrology and microscopy systems.

Osaka, Jp

My primary job function is to grow and expand sales across the Eastern USA for 2 product lines. Hired, trained, developed and retained a sales force consisting of 23 regional sales professionals & 6 managers. Targeted Fortune 500 companies, universities and government contracts across the automotive, med device, aerospace, materials, electronics, and semiconductor industries. ☛ Position Highlights☚• Rebuilt development programs that decreased a new hire’s time to first sale by over 6 months and nearly doubled our per head sales efficiency for those with 1 to 3 years tenure.• Identified a massive opportunity in an empty market segment and successfully negotiated a partnership with Aerotech Motion Control to create exclusive, automated OEM systems. $0 to $14M+ over 5 years and currently growing fast.• To build passive business, I standardized the VK microscope with the Institute of Printed Circuits (IPC) for analysis of raw materials and with all international Cree locations to centralize key surface checks. $0 to $7M over 5 years and growing.• Implemented a university strategy by connecting Marketing, Sales and our MIS teams under a common goal: use public Db to find rich customers, organize key application information and tailor our regional Sales approach in order to capture Stimulus spending. Grown university sales from 12% annual revenue to over 38% in 18 months.

Osaka, Jp

While still ultimately responsible for the sales achievement of my team, the newest challenge was the identification and development of future leaders. I created an accountability & systematic data communication system that increased the efficiency of my leaders that allowed them to focus on team development ☛ Position Highlights☚- Nominated as Sales Office Manager of the Chicago sales office. This position requires leading a weekly office meeting and generating cross-group information sharing about local projects and applications.- Hand-picked by C-Suite to represent Keyence America in a global sales competition. My project was chosen to receive financial backing and an int’l team was assembled around surveying existing customers to ultimately calculate our Net Promoter Score (NPS). - Helped build the organizational framework to support growing headcount by implementing unique workflow systems to streamline communication and procedures within our Customer Support, Product Repair, Warehousing, Credit, Marketing and Legal teams.

Osaka, Jp

Keyence expanded the volume of their sales team at a rampant rate and APSMs are ultimately responsible for getting new people up and running as fast as possible. I met weekly with each person on my team to introduce and coach core sales concepts and also administered performance reviews on a regular basis. My biggest challenge was creating a time management system that allowed me to spend enough face-to-face time with each member of my team while also managing the demands of the customers in my own sales territory.

Osaka, Jp

My primary responsibility as a Sales Project Specialist was to sell our VK Laser Microscope at the highest level possible. - Set a still-standing annual sales record of $4.1M- Won Salesperson of the Half 4X, given to the half's highest grossing salesperson- Won Outstanding Contribution 3X, given to someone who goes above and beyond

University Park, Pa, Us

Using various non-destructive techniques, I defined and characterized the existence of delaminations and other interfacial defects that caused failure in tank shoes. High-frequency transducers, guided waves, high-resolution microscopes and other ultrasonic devices were utilized to help determine why these defects occurred and what steps are required to prevent further failures.