Ryan Pham Email & Phone Number

Mountain View, CA, US

London, London, GB

Designed UX for the Gemini Live model, a natural way to have free-flowing voice conversations with Gemini on your phone. I was responsible for response design principles, personality, SFT data generation, scaling data collection, and overall data quality for model.

Mountain View, CA, US

Designed the model for mobile responses for the Gemini App and pioneered methods to synthetically generate high quality SFT data

Mountain View, CA, US

Design lead for Communications team that covered Calling, Messaging, and Broadcast featuresAlso, led voice feature design for >10 features for Meditation, Sleep, and Activity Metrics across smart speakers, smart displays, phones, and watch. Additionally, created GUI and VUI designs for related features on the original Pixel Watch.

Mountain View, CA, US

Designed >30 standard voice features across Productivity for Alarms, Timers, Notes, Lists, Calendar, Reminders, and Stopwatches across smart speakers, smart displays, phones, and watch. Also designed Google Assistant responses for 2020 Summer Olympics, Paralympics, and 2022 Winter Olympics

Miami, Florida, US

• Designed first on-prem cruise ship chatbot for iOS/Android, mentioned in Forbes
• Defined persona, wrote copy, managed copywriters, and created style guide
• Analyzed user transcripts to create grammars/interaction models (intents, entities, etc.)
• Designed and implemented in Java a feature that generated natural sounding dialog based on detected entities/intents
• Created flow diagrams/design docs for context maintenance, recovery dialog, flavor text, etc
• Analyzed and assisted A/B, focus group, usability, and QA testing to make design recommendations

San Francisco, California, US

• Created an interactive graphic novel series (The Mascara Murders) with over 100k players
• Create and pitch original interactive scripts for story-driven games on tablets, mobile, and web

Culver City, California, US

• Designed and implemented chatbots for Facebook, Skype, Kik, Disney, Amazon Studios, Universal, Paramount, Lionsgate, Nat Geo, and more
• Designed and implemented VUI experiences for Skype, Disney, and more
• Led design on the Power Rangers chatbot, which topped Kik’s Bot Store with 250k users, was featured in Forbes, Screen Rant, and Media Post, and was first to be cross-released on 4 platforms
• Designed Zootopia chatbot, ranked top 10 by Mobile Marketer and featured in VentureBeat
• Designed Q&A chatbot to promote Pandora: The World of Avatar, mentioned in Variety
• Edited script and implemented Miss Piggy chatbot, featured in TechCrunch and BusinessInsider

Los Angeles, California, US

• Create characters, flavor texts, and storyline for the mobile video game startup Kaydabi, named one of the Top 10 Emerging Startups in Gaming at the 2016 LAUNCH Festival
• Collaborate with developers to improve mechanics, narrative structure of game, and cut scenes

Playa Vista, CA, US

• Wrote articles for a military science think tank about potential problems in the 2040 timeframe

• Helped conduct MRI research and analysis on the neurobiology behind risky decision making
• Contributed to experimental design, leading to the presentation of two research posters at a national convention and a paper