Ryan Pham
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Ryan Pham Email & Phone Number

Senior Fraud Analyst at Cuscal Limited
Location: Greater Sydney Area, Australia 9 work roles
1 work email found @macquarie.com LinkedIn matched
✓ Verified August 2026 3 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email r****@macquarie.com
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Senior Fraud Analyst
Location
Greater Sydney Area, Australia
Company size

Who is Ryan Pham? Overview

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Quick answer

Ryan Pham is listed as Senior Fraud Analyst at Cuscal Limited, a with 420 employees, based in Greater Sydney Area, Australia. AeroLeads shows a work email signal at macquarie.com and a matched LinkedIn profile for Ryan Pham.

Ryan Pham previously worked as Senior Risk Analyst at Airwallex and Fraud Analyst at Macquarie Group.

Company email context

Email format at Cuscal Limited

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{first}.{last}@macquarie.com
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AeroLeads found 1 current-domain work email signal for Ryan Pham. Compare company email patterns before reaching out.

Profile bio

About Ryan Pham

Experienced Risk Operations Professional | Fraud Management | Relationship Building🔒 Strategic Risk Management: I thrive in fast-paced Risk Ops space, supporting the launches for new products, card expansions, and varied cases. My strategies proactively address and curb potential risks.🔍 Insights into Action: I take charge of insights gained from fraud incidents, crafting robust controls. Analysing patterns, I bolster our defences against emerging threats.🌍 Global Risk: With an understanding of global risk dynamics, I apply appropriate strategies for different regions to maintain level high of customer experience whilst strengthening fraud management frameworks.🛡️ End-to-End Fraud Management: Managing fraud detection from start to finish is my forte. Navigating complexities, I minimize impact on customers and the business, safeguarding reputations.⏰ Precision in Operations: By boosting efficiencies and meeting SLAs, I'm dedicated to hitting team and company OKRs and goals.🤝 Stakeholder Management: Beyond risk, I excel in nurturing ties across departments. Collaboration fuels growth, and I'm the bridge for success.

Listed skills include Credit Card Fraud, Business Analysis, Subject Matter Experts, Project Delivery, and 24 others.

Current workplace

Ryan Pham's current company

Company context helps verify the profile and gives searchers a useful next step.

Cuscal Limited
Cuscal Limited
Senior Fraud Analyst
sydney, new south wales, australia
Website
Employees
420
AeroLeads page
9 roles

Ryan Pham work experience

A career timeline built from the work history available for this profile.

Senior Fraud Analyst

Current

Sydney, New South Wales, Australia

Financial Crimes Domain - Fraud Analytics- Driving and delivering continuous improvement activities to prevent threats while optimising customer experience outcomes.- Validation of new and emerging data sets, including the proficiency of AI and Machine Learning models.- Investigation of complex events to drive optimising rules and controls.- Identifying and recording new risks to Cuscal and our clients.- Ensuring knowledge management and processes are current.

Jan 2024 - Present

Senior Risk Analyst

Sydney, New South Wales, Australia

Issuing Risk Operations- Support the launches of new products, card expansions and use cases from a fraud / risk perspective.- Ownership of insights and key learnings from fraud incidents and improving fraud controls.- Improve risk settings for global regions and drive better customer outcomes with respect to fraud management.- Manage fraud detection capabilities and ensure that customer and business impacts are mitigated- Manage SLAs and deadlines to meet team and company goals, and drive operational efficiencies.- Understand regulatory landscape and compliance requirements to further improve our investigations and rules.- Responsible for deepening relationships with key stakeholders across the Issuing business.- Ensure adherence to local and Global Compliance policies and procedures.

Jan 2022 - Aug 2023

Fraud Analyst

Financial Crime Intelligence

Apr 2019 - Dec 2021

Complaints Case Manager

Business: Banking and Financial Services - People, Culture & Client ExperienceKey responsibilities:- Provide an exceptional, accurate and timely client experience during every interaction, with end to end accountability.- Work collaboratively with internal teams and external partners to gain product and process knowledge in order to ensure quick resolution.- Case manage complaints received from Macquarie clients, including full investigation and reporting.- Identify opportunities for process improvements and implement solutions.- Quality monitoring of phone based interactions with Macquarie clients. Provide feedback on the quality of the calls.- Point of escalation and advice for call centre consultants and Team Leaders (onshore/offshore), Private and Business Banking specialists and BDMs.

Apr 2017 - Apr 2019

Senior Consultant

Sydney, Australia

Department: Banking and Financial Services - Default Management.

Sep 2014 - Apr 2017

Fraud And Project Analyst

Sydney, Australia

Business: Fraud Risk ManagementResponsibilities:- Represented Business as the SME for end-to-end implementation of new business solutions. - Worked on key projects including Largest upgrade of global banking system and processes, Changes to existing business and processes to ensure compliance to legislative and regulatory changes, and Business Centralization, being involved in restructuring of business to improve operational cost and efficiency offshore. - Review daily fraud alerts to determine whether applications / transactions are legitimate, or fraudulent- Investigate and analyse suspected fraud accounts and transactions and provide disaster analysis.- Analysis and Maintenance of business Parameters and Reports for effective Fraud detection and prevention.- Quality & Assurance on of Fraud Reports & Fraud Application Assessments.- Liaising with external counterparts.

Jan 2011 - Jun 2014

Loss Mitigations And Debt Management Solutions Consultant

Sydney, Australia

Department: Credit Operations- Work with Complaint Resolutions Manager on Presidential and FOS (financial ombudsman) cases.- Work with Business Management on re-development of Productivity Targets, Business Incentive Program, interviewing new hires.- Attended the Financial Counsellors Presentation 2010 with business management- Working with Management & Business Head on Key Projects - New Collection strategy/stream and Natural Disasters team.- Completed Leadership Management Course nominated by Manager.

Oct 2008 - Dec 2010

Accounts Receivable

Sydney, Australia

Jan 2008 - Oct 2008

Accounts Receivable Specialist (2Ic)

Sydney, Australia

Mar 2007 - Feb 2008
Team & coworkers

Colleagues at Cuscal Limited

Other employees you can reach at cuscal.com.au. View company contacts for 420 employees →

FAQ

Frequently asked questions about Ryan Pham

Quick answers generated from the profile data available on this page.

What company does Ryan Pham work for?

Ryan Pham works for Cuscal Limited.

What is Ryan Pham's role at Cuscal Limited?

Ryan Pham is listed as Senior Fraud Analyst at Cuscal Limited.

What is Ryan Pham's email address?

AeroLeads has found 1 work email signal at @macquarie.com for Ryan Pham at Cuscal Limited.

Where is Ryan Pham based?

Ryan Pham is based in Greater Sydney Area, Australia while working with Cuscal Limited.

What companies has Ryan Pham worked for?

Ryan Pham has worked for Cuscal Limited, Airwallex, Macquarie Group, Citi, and St.George Bank.

Who are Ryan Pham's colleagues at Cuscal Limited?

Ryan Pham's colleagues at Cuscal Limited include Max Schuster, Danial Khan, Dennis Yuan, Susan Ghabach, and Sandeep Singh.

How can I contact Ryan Pham?

You can use AeroLeads to view verified contact signals for Ryan Pham at Cuscal Limited, including work email, phone, and LinkedIn data when available.

What skills is Ryan Pham known for?

Ryan Pham is listed with skills including Credit Card Fraud, Business Analysis, Subject Matter Experts, Project Delivery, Information Technology, Business Testing, Functional Testing, and User Acceptance Testing.

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