Ryan Phillips Email and Phone Number
Ryan Phillips work email
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Ryan Phillips personal email
Ryan Phillips is a Director Business Intelligence at Bell at Bell. He possess expertise in telecommunications, call center, customer experience, unified communications, wireless and 25 more skills. He is proficient in French.
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Director Business IntelligenceBell Mar 2021 - Present -
Director - Acquisition, Take To Market & Business IntelligenceBell Sep 2017 - Mar 2021Montreal, Quebec, Canada
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Senior Manager Business IntelligenceBell Oct 2015 - Sep 2017Montreal, Canada Area
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Associate Director, Market & Customer AnalysisBell Jul 2011 - Oct 2015-Provide market sizing and analysis for all connectivity portfolio products and services for Bell Business Markets.-Provide market sizing and analysis for all Data center and cloud products and services for Bell Business Markets,-Conduct adhoc analysis and research of product trends, forecasts, product launches.-Conduct Analyst relations with Gartner, IDC, Tier 1 and Forrester research groups.-Conduct competitive analysis, track pricing/promotions, trends, news releases.
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Analyst Sales-Business Markets Strategy And PlanningBell Canada Mar 2007 - Jul 2011-Prepare reports/dashboards for executive team on sales/financial performance.-Determine causes for revenue gaps and work with key stakeholders to determine action plans in order to improve results.-Assist marketing in determining target customers for new products/promotions.-Participate in the strategic plan for business markets (sales funnel, run rate projection, revenue targets).Develop CRM tool for Enterprise (sales reports, dashboards).
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Manager Technical Support BrsBell Canada Mar 2004 - Mar 2007-Provided technical support for BRS call centers in regards to call recording solutions, quality management applications and escalation tracking tools.-Managed implementation of Verint call recording solution as Pilot at BellTV as well as eventual full deployment for all of Bell's call centers.-Assisted in gaining access and implementing call recording solutions at vendor sites.-Designed and led project to develop BRS escalation tracking tool BExpressymo.-Managed team of unionized technical support staff.
Ryan Phillips Skills
Ryan Phillips Education Details
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Urban Planning/Economics -
Champlain Saint LambertCommerce
Frequently Asked Questions about Ryan Phillips
What company does Ryan Phillips work for?
Ryan Phillips works for Bell
What is Ryan Phillips's role at the current company?
Ryan Phillips's current role is Director Business Intelligence at Bell.
What is Ryan Phillips's email address?
Ryan Phillips's email address is ry****@****bell.ca
What schools did Ryan Phillips attend?
Ryan Phillips attended Concordia University, Champlain Saint Lambert.
What skills is Ryan Phillips known for?
Ryan Phillips has skills like Telecommunications, Call Center, Customer Experience, Unified Communications, Wireless, Voip, Solution Selling, Team Leadership, Ip, Telephony, Mpls, Product Management.
Who are Ryan Phillips's colleagues?
Ryan Phillips's colleagues are Olivier Loiselle, Gilles Latulippe, Keith Beaton, Daniel Dye, Ashley S., Abel Jean, Guy Côté.
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Ryan Phillips
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Ryan Phillips
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