Responsibilities include performing logistics and inventory management for an automotive parts supplier with OEM and Tier 1 customers. Ensuring proper inventory levels are kept on hand to meet customer requirements and needs. Utilizing Microsoft Excel to track and input future shipping requirements. Communicating with manufacturing facility to ensure that all inventory quantity needs are met on a consistent basis. Overseeing weekly warehouse cycle counts to properly reconcile physical quantities on hand against those in the QuickBooks inventory tracking software. Serving as the main coordinator for reliably meeting Just In Time (JIT) shipping requirements. • Received two promotions within my first two years for outstanding performance on the job.• Performed daily duties with exceptional accuracy leading to a significant decrease in inventory discrepancies and shipping paperwork errors.• Responsible for all daily shipments and shipping documents for over a dozen customers, including creating Bills of Lading, Packing Slips, Invoices and Advance Shipping Notifications for both domestic and international shipments.• Serves as main contact for customers’ shipping inquiries, problems, and resolutions.• Entrusted to train other employees on daily operations tasks.

Duties include analyzing client data and performing corrections and changes as required. Tracking and confirming data/pricing integrity on all items and travel properties. Making price adjustments as necessary using wholesale vs. retail percentages. Achieving and/or surpassing daily quota requirements, handling large volumes of data with 100% accuracy. Process data files in accordance to fixed time constraints, consistently utilizing time management and organizational skills. Ensuring quality assurance standards are achieved, defining and tracking quality assurance metrics including price comparison discrepancies. Evaluating and validating new software initiatives. Identifying issues with web based applications, analyzing service/performance issues and making recommendations for updates and/or improvements. Organizing and coordinating testing with other departments involved in the quality assurance process. Additional responsibilities include performing records retention, customer liaison with suppliers regarding booking and/or pricing errors, and correcting hotel booking errors prior to reservation date in order to ensure customers are getting the correct room that they booked.• Received “Over Quota” award in consecutive quarters.• Developed co-workers knowledge and expertise through one on one and group training sessions.• Entrusted with performing quality reviews on co-worker’s hotel and merchandise price audits.• Utilizes database functions to manipulate data relating to merchandise and products sold by the company. • Oversee sweepstakes mail-in entry program, and legal paperwork pertaining to sweepstakes prizes.• Excelled in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency. This includes contacting hotel properties to resolve billing issues and property complaints.• Assigned the task of managing the resolution of escalated customer service tickets.

-Office Organization & Administration-Records & Database Management-Manages invoicing and payments-Filing, Correspondence& Data Entry -Spreadsheets & Reports-Scheduling and Calendaring

-Executed data entry, filing, printing, and organization and completion of paperwork quickly and efficiently-Prepared packing slips for assigned truck routes, while catching supplier paperwork errors before they can cause problems-Telephoned suppliers as needed to report or fix problems with paperwork or computer system data.

- Evaluated customer concerns and questions in order to resolve them in a positive manner.- Administered effective communication techniques to ensure productivity of employees on a daily basis.- Managed cash handling duties including counting the store safe, cash drawers, and deposits each day and night.- Demonstrated cash register expertise to ensure a consistent check out time.- Provided superb customer service skills to store patrons