Ryan Pocock Email & Phone Number

New Hampshire, Vermont

Norwood, Massachusetts, United States

• Processed new and recurring orders via fax, email, and phone
• Actively engaged with patients and medical offices via phone in a professional and timely manner
• Created accounts and provided patients status updates on existing orders
• Addressed patient concerns and directed patients to the correct personal when needed
• Developed strong knowledge of insurance policy coverages
• Generated new patient referrals by traveling to offices to meet directly with doctors and nurses

Burlington, Massachusetts, United States

• Dedicated to pursuing customer satisfaction by providing food and beverage in a high paced, high demand environment
• Bar service: knowledge of 35 in house drinks, responsible producing anywhere from 50-100 drinks per hour for servers while maintaining excellent service to bar guests
• Drink knowledge includes: Mai tai, Margaritas (regular, strawberry, passion fruit), Mojitos (passion fruit, coconut), Martinis: espresso, lemon drop, dirty/dry vodka martinis, manhattans, knowledge of beer and wine.
• As server coordinated three to five table sections, bringing food and drinks to customers, sales numbers on a daily shift range between $1000-$2000

• Conducted extensive historical research relative to World War II diplomats and their efforts taken to save Jewish families from Nazi tyranny
• Reviewing online academic research databases including Yad Vashem archives, scholarly journals, academic articles, public news outlets and other online sources
• Gathering evidence pertaining to diplomats origin country, official position, years of service, total number of lives saved, means by which diplomats saved Jewish refugees
• Compiling pertinent information into one easily accessible spreadsheet

Westford, Massachusetts, United States

• Conducted background and historical research on potential political candidates in Massachusetts State Legislature
• Researched previous Massachusetts political election cycles to analyze any potential patterns for current and future elections, organized charts, and created written reports based on the outcomes.
• Analyzed schools proposals regarding classroom and hallway safety standards for appropriate social distancing measures during Covid pandemic
• Examined and compared regulations between Massachusetts and North Carolina charter schools
• Gathered data from scholarly articles and journals to produce one page summary and conclusion analysis for internship manager

Lowell, MA

• Engaged in local community outreach, contacted local businesses and constituents via phone and email to the district to discuss legislative policy, government services, and world news
• Identified geographic location of caller to ensure they were located within the district
• Recorded constituent inquiries into computer system, organized information online into categories of legislative responses, community-based referrals, and meeting requests with Congresswoman Trahan
• Produced background research on local constituents and businesses in preparation for meetings with Congresswoman Trahan
• Facilitated constituent referrals to either state or federal social community-based organizations

Waltham, MA

• Greeted over 50 guests each shift
• Responsible for opening the building, preparing entrance and exit materials
• Authorized release of rental equipment
• Directed incoming teams and personnel to proper destinations including locker rooms, athletic training rooms, and practice facilities
• Escorted high school recruits to the correct varsity coach front office
• Responsible for answering all incoming calls

Master'S Degree, Political Science And Government, 3.7

Activities and Societies: Internship, The Washington Center, Washington D.C. • Engaged with current and former politicians including.

Bachelor'S Degree, Political Science And Government

Activities and Societies: Brandeis University Varsity Baseball • Participated on National Collegiate Athletic Association (NCAA) Division.