Ryan Pollock Email & Phone Number

Sacramento, Ca, Us

Pleasanton, California, Us

New York, New York, Us

New York, New York, Us

Austin, Tx, Us

Act as a trusted advisor for enterprise partners, driving value on an ongoing basis and seeking new opportunities to advance partner goals, through current and new offerings. Communicated implementation requirements in a concise, actionable way to ensure delivery timelines and accountabilities are understood. Coordinated and monitored requirements across internal delivery teams to ensure activities are prioritized and executed against timelines, addressing support issues proactively. In charge of retention, reference-ability and driving application adoption through: roll out plan, metrics reporting and partner training. Provided strategic guidance per product based on analytics with: monthly insight generations, quarterly business reviews, pilot creation and pilot expansion.

Chico, Ca, Us

Provide all follow up with customers to ensure their success. From training, to marketing, to retention while providing a positive experience through the use of College Scheduler. Work closely with Programmers to make sure access to College Scheduler is as prominent as possible at each University. Provide training demos with new schools both front and back end. Help with marketing strategy to drive strong student usage. In charge of orchestrating seminars and user group conferences.

Dayton, Oh, Us

As a software implementation consultant, it is my duty to train dealership personnel on various types of software. I am responsible for simplifying the software transition process from a DOS platform to a GUI program and delivering in depth product training. I develop and maintain excellent relationships with all users of the software including upper management. Achieved through effectively resolving and escalating customer issues, ensures clients are maximizing the value of the solution in meeting their objectives and driving utilisation of the tool. This role supports the sales organization and proactively solves customer issues.