Ryan Ponder

Ryan Ponder Email and Phone Number

Lead Product Manager at AT&T
Ryan Ponder's Location
Dallas, Texas, United States, United States
Ryan Ponder's Contact Details

Ryan Ponder personal email

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About Ryan Ponder

I am a technically-inclined product manager who enjoys crafting intelligent user experiences and devising creative solutions to challenges. I've worked in software and telecommunications for most of my career, but I have a passion for learning new things and adapting to fresh experiences. Data-driven decisioning and empathy for the end user in real-world contexts are my primary drivers.At AT&T, I’ve spent seven years honing skills in product management, user experience design, program/project management, and software development to deliver about $260M in tangible results. I’ve done so by frequently changing my vantage point within the company to diversify my skill set and by leveraging that skill set to make intelligent, data-driven decisions with a deep understanding of the end-to-end delivery process. I’ve also been selected for the company’s corporate leadership development program for high-performing employees, where I’ve learned valuable leadership principles I’ve had the opportunity to apply on my current team.When I'm not working, I'm pursuing my other passions - writing, playing video games, painting miniatures, reading, and spending time with friends and family! If you ask me about any of these, I will absolutely wax poetic, so please be prepared!

Ryan Ponder's Current Company Details

Lead Product Manager at AT&T
Ryan Ponder Work Experience Details
  • At&T
    Lead Product Manager
    At&T Mar 2022 - Oct 2024
    Dallas, Tx, Us
    - Defines improved workflow requirements and champions over 40 foundational components with $60M of associated annual savings for AT&T’s Salesforce migration, the company’s current highest priority- Collects and incorporates consistent service representative feedback to iterate upon previous design requirements, working directly with the Salesforce team to create an ideal user experience- Conducts analysis of call cost data to provide savings-based justifications to leadership and to make data-driven decisions; in one instance, devised alternative solution to avoid $5.3M expenditure and major user pain point- Led team as interim Associate Director in long-term absence of formal leadership, delineating responsibilities with peer team leaders, driving team interests, and constantly advocating for teammates- Established Jira Align program space and utilization process to prioritize product scope for high-visibility, high-priority efforts, bridging significant gaps in team efficiency and cross-team collaboration
  • At&T
    Program Analyst
    At&T May 2020 - Mar 2022
    Dallas, Tx, Us
    - Coordinated large-scale migration of over 500 applications to the Microsoft Azure cloud platform - Built a dynamic financial and capacity planning forecast model for the $130M Modernization Delivery program spanning two years and presented for use to upper-level leadership twice monthly- Managed five-person team to lay the groundwork for Azure migration by ensuring completion of Azure Portal subscriptions, service principals, and other assets for all applications- Provisioned and regulated all AT&T database access for Microsoft’s Modernization Assessment team
  • At&T
    Product Program Manager
    At&T May 2018 - May 2020
    Dallas, Tx, Us
    - Delivered $200M+ in annual automation savings by actively managing risks and scope for a $15M program- Devised technical solutions for a multitude of issues and authored actionable requirements while driving 70 application teams throughout multiple project delivery cycles- Drove 30+ “red jeopardy”-level issues to resolution by defining and efficiently executing action plans- Collaborated with clients, architects, development teams, and VP-level leadership to comprehensively manage, document, and communicate end-to-end expectations, statuses, results, and lessons learned
  • At&T
    Software Engineer
    At&T Jun 2016 - May 2018
    Dallas, Tx, Us
    - Provided end-to-end client support from requirements to delivery, including development and testing- Developed BDD-based automated testing frameworks for UI functionality verification and e508 accessibility compliance standards validation, leveraging Cucumber and Selenium- Designed and implemented application metric dashboards for Angular watchers and Sonar violations
  • Charles Group, Llc
    Research Consultant
    Charles Group, Llc Jan 2016 - May 2016
    Developed critical thinking skills in extensive research for a major lobbying group in support of bipartisan issues.
  • Austin Peay State University
    Tri-County Upward Bound Mathematics Teacher (Summer)
    Austin Peay State University Jun 2013 - Jul 2014
    Clarksville, Tn, Us
    Taught summer mathematics classes to high school students around Montgomery County, Tenn.

Ryan Ponder Skills

Microsoft Office

Ryan Ponder Education Details

  • Austin Peay State University
    Austin Peay State University
    Computer Science
  • The Washington Center For Internships And Academic Seminars
    The Washington Center For Internships And Academic Seminars
    Politics And Public Policy
  • Mid Sweden University
    Mid Sweden University
    Journalism And Media

Frequently Asked Questions about Ryan Ponder

What is Ryan Ponder's role at the current company?

Ryan Ponder's current role is Lead Product Manager at AT&T.

What is Ryan Ponder's email address?

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What is Ryan Ponder's direct phone number?

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What schools did Ryan Ponder attend?

Ryan Ponder attended Austin Peay State University, The Washington Center For Internships And Academic Seminars, Mid Sweden University.

What skills is Ryan Ponder known for?

Ryan Ponder has skills like Microsoft Office.

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