Ryan Pope

Ryan Pope Email and Phone Number

Service Delivery Manager @ GlideFast Consulting
Boston, MA, US
Ryan Pope's Location
Greater Boston, United States, United States
Ryan Pope's Contact Details
About Ryan Pope

Ryan Pope is a Service Delivery Manager at GlideFast Consulting. He possess expertise in microsoft excel, access, microsoft office, management, time management and 27 more skills. Colleagues describe him as "I have had the immense pleasure of working with Ryan for close to 5 years. Ryan, from day one, proved himself to be an incredible asset not only to our group but to the organization. Ryan never once shied away from taking on any new challenges. He has the talent and ability to think outside the box, and produce solutions for the betterment of the group and organization. Ryan was called upon to take the lead of on several major projects during our time together. Ryan faced those challenges head on, and was highly regarded by his peers as the go-to guy afterwards. His professionalism and dedication to his peers and the company is above reproach. There is absolutely no doubt in my mind that Ryan will be extremely successful in his next endeavors." and "Ryan and I collaborated on a number of projects, but our organization's implementation of ServiceNow was the most significant. Through a series of unfortunate events, Ryan ended up as the technical lead for this although he had no previous exposure to most of the technical disciplines involved. I was amazed at the way Ryan adapted and came up to speed on what he needed to in order to make the implementation a success. He was open to external input and not married to his own ideas necessarily being the right answer. Throughout the effort the fact that this was an coast-to-coast time zone split was never an issue and the design/debugging sessions with him were always effective and the ball always moved forward. Often times I provided high level guidance and recommendations and Ryan found a way to make it happen, usually far quicker than I could have imagined. Most importantly when something went wrong Ryan owned it. When working cross functionally on implementation and integration programs such as this, that personality trait and sense of ownership has always proven to be worth far more than any technical expertise you can buy. I hope Ryan is as proud of himself for what he has accomplished in the past year as I am proud of him. He has demonstrated tremendous growth."

Ryan Pope's Current Company Details
GlideFast Consulting

Glidefast Consulting

View
Service Delivery Manager
Boston, MA, US
Website:
glidefast.com
Employees:
597
Ryan Pope Work Experience Details
  • Glidefast Consulting
    Service Delivery Manager
    Glidefast Consulting
    Boston, Ma, Us
  • Glidefast Consulting
    Consulting Technical Manager
    Glidefast Consulting Jul 2022 - Present
    Waltham, Massachusetts, Us
  • Glidefast Consulting
    Senior Architect
    Glidefast Consulting Mar 2022 - Present
    Waltham, Massachusetts, Us
  • Ukg (Ultimate Kronos Group)
    Manager, Platform Architecture & Development
    Ukg (Ultimate Kronos Group) Jan 2019 - Mar 2022
    • Led and architected ServiceNow platform reimplementation and ITIL process realignment initiative.• Led ServiceNow platform and process consolidation after large company merger (end-user base increase from 7,000 to 17,000).• Managed team responsible for architectural vision and development execution of ServiceNowplatform roadmap.• Provided guidance around development best practices, and created a comprehensive platform standards guideline to ensure long-term scalability and standardization.• Coached and taught team members on process, coding, requirement gathering, and solution design.• Architected, built, and documented numerous module and scoped application roll-outs.
  • Acorio
    Manager, Platform Solutions Consultant
    Acorio Jun 2018 - Dec 2018
    Plano, Texas, Us
    • Manager: helped develop personal development plans, provided an escalation point, and assisted in the resolution of any challenges for direct reports• Platform Solutions Consultant: led a number of small project teams for a number of clients for Acorio's Virtual Assistance Program, providing technical, procedural and best practice guidance • Engaged in the build out of Acorio's Academy program, providing training and coaching in consultative and technical skills
  • Acorio
    Manager, Servicenow Technical Consultant
    Acorio Apr 2018 - Jun 2018
    Plano, Texas, Us
  • Acorio
    Technical Consultant
    Acorio Jun 2017 - Apr 2018
    Plano, Texas, Us
  • Athenahealth
    Senior Interface Engineer
    Athenahealth Feb 2017 - Jun 2017
    Boston, Massachusetts, Us
    • Responsible for scoping out technical specifications for integrations between third party vendors and athenahealth on behalf of the customer• Coordinated and ensured FTP or VPN site-to-site connections were established for bi-directional interface traffic • Worked with third party vendors to validate HL7 messaging was parsed properly by the receiving interface engine.
  • Dell Emc
    Enterprise Application Administrator
    Dell Emc Oct 2016 - Feb 2017
    Round Rock, Texas, Us
    • Led the governance board to discuss changes/enhancements to the ServiceNow platform• Coordinated with process owners for continuous improvement in UX and workflow design• Responsible for new functionality design, build out, UAT, and release
  • Vce, The Virtual Computing Environment Company
    Materials Planner
    Vce, The Virtual Computing Environment Company Mar 2014 - Oct 2016
    Richardson, Texas, Us
    • Led implementation and development efforts on a ServiceNow platform, adhering closely to ITILv3 best practices• Provided cross-departmental consultation for new system development around project based KPI collection and reporting• Team lead of inventory management group, guiding members when needed through processes and protocols• Continued support in a procurement capacity using SAP
  • Vce, The Virtual Computing Environment Company
    Inventory & Procurement Analyst
    Vce, The Virtual Computing Environment Company Jul 2012 - Feb 2014
    Richardson, Texas, Us
    • Designed and documented inventory lifecycle workflow from procurement request and vendor management to asset retirement and disposal• Developed interim ITAM/CMDB system to track procurement requests and enable asset tracking using Microsoft Access (using VBA and SQL)• Responsible for procurement of R&D datacenter hardware and software components utilizing SAP's ERP software
  • I-Contain, Ltd
    Product Development Intern
    I-Contain, Ltd Apr 2011 - Sep 2011
    • Headed several sourcing projects for new computer hardware and peripherals• Oversaw production line progress to ensure quality control and project timelines were upheld• Led hardware quality control team testing efforts when orders were completed and ensured the correction of failed samples• Coordinated with technical support team during quality control tests to rectify software issues
  • The Postureworks, Llc
    Intern
    The Postureworks, Llc May 2010 - May 2011
    Wellesley, Ma, Us
    • Redesigned inventory management system for corporate warehouse logistics • Provided customer/sales support over the phone and e-mail to answer questions about products and assist with issues regarding proper use of the product• Responsible for submitting insurance claims
  • Promoteu
    Chief Financial & Operational Officer
    Promoteu Jan 2009 - May 2009
    • Created pro-forma and forecasted financial statements for a series of investment pitches• Performed bookkeeping duties using Microsoft Office Accounting• Responsible for developing inventory tracking system and transaction processing system• Planned and implemented marketing campaign to liquidate inventory upon the closing of the business

Ryan Pope Skills

Microsoft Excel Access Microsoft Office Management Time Management Powerpoint Microsoft Word Data Analysis Business Strategy Strategic Planning Research Financial Analysis Business Process Design Business Process Improvement Process Optimization Sql Html Inventory Management Servicenow Budget Management Javascript Visual Basic For Applications Tableau Project Management Data Center Database Administration Database Design Finance Leadership Microsoft Powerpoint Market Research Social Media

Ryan Pope Education Details

  • Babson College
    Babson College
    Accounting

Frequently Asked Questions about Ryan Pope

What company does Ryan Pope work for?

Ryan Pope works for Glidefast Consulting

What is Ryan Pope's role at the current company?

Ryan Pope's current role is Service Delivery Manager.

What is Ryan Pope's email address?

Ryan Pope's email address is ry****@****nos.com

What is Ryan Pope's direct phone number?

Ryan Pope's direct phone number is +197265*****

What schools did Ryan Pope attend?

Ryan Pope attended Babson College.

What are some of Ryan Pope's interests?

Ryan Pope has interest in Entrepreneurship, Soccer(Futbol), Cars, Fine Dining, Swimming, Diving, Health.

What skills is Ryan Pope known for?

Ryan Pope has skills like Microsoft Excel, Access, Microsoft Office, Management, Time Management, Powerpoint, Microsoft Word, Data Analysis, Business Strategy, Strategic Planning, Research, Financial Analysis.

Who are Ryan Pope's colleagues?

Ryan Pope's colleagues are Ramesh M, Chris Brunt, Sangeetha Kowluri, Colin Christie, Nicholas Mccombs, Rob Williams, Justin Faust.

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