Retained 95% of assigned territory customer base while capturing $4M in annual renewal revenue – Cross-sold solutions growing overall portfolio revenue annually through relationship-based sales tactics.Consulted, onboarded, and trained 150+ Global Fortune 50, 100, 500 C-Suites. Enabling global enterprises to optimize $150B+ of annual transportation spend data through the adoption of custom-tailored SaaS solutions.Generated innovation and R&D through cross-departmental team and stakeholder collaboration, completing customer feedback loops, and driving new solution production.

Ensured accomplishment of corporate objectives for customer retention resulting in $2M in annual renewal revenue- upselling additional solutions and increasing portfolio revenue annually. Built and maintained strong, trusted relationships with key account individuals across diverse accounts. Acted as an advocate for customer needs within the company to enhance/improve solution development.Advised, assisted with integration and educated of new and current members to aid in accomplishment of corporate objectives. Empowering members to utilize $32B+ of annual transportation spend data through the implementation of benchmarking solutions.

Responsible for driver payroll by editing and adding adjustments to deliveries throughout the week using PACE internal tracking program.Manage the weekly preparation of invoices to Toys R Us. Also prepare and send the invoices to Toys R Us Puerto Rico carriers Crowley and Tote Maritime for customs clearance. Responsible for managing 30 drivers and organizing deliveries with 5 other outside carriers who deliver Toys R Us product all over the southeast and Puerto Rico. Which includes ensuring that each trailer has the correct product for each location and planning different transportation methods based on size and destination. Monitor driver inspections about equipment and schedule repairs if defects are reported. Maintain positive customer relationships by informing stores about changes in deliveries and scheduling returns and shipments inbound from Toys R Us suppliers