Ryan Powers Email & Phone Number

Greater Boston Area

• The SVP of Operations is responsible for maximizing deliverables for our customers, while leading and managing all Operations functions. This role will foster/participate in client relationship management as well as.
• Thoroughly understand and learn the Company’s business and functionality
• Determine if there is an opportunity for savings and/or service improvement.
• Flawless execution of our customer’s courier needs and deliver results that meet or exceed customer expectations.
• Engage and inspire our Regional Directors to perform their best
• Ensure appropriate third party/partner Carriers are being contacted and vetted.

• East Area Hub IE Section Leader; Chelmsford, MA (May 2017- Present
• Coordinate with Business Development to provide operating plans to customers for special projects
• Oversee the development of volume and staffing forecasts and planning
• Ensure staffing and hiring plans are achieved in to ensure the process rates and production goals are achieved
• Coordinating Network Optimization project to improve volume availability and increase capacity Northeast Transportation Operation Excellence Manager; Chelmsford, MA (May 2016 – May 2017)
• Responsible for supporting the Operations to ensure customer service, visibility, and quality objectives are reached

• Forecasted volume and staffing for New England Transportation group
• Worked with key customers to provide solutions that met service and performance expectations
• Performed cost analysis on all transportation operations to identify opportunities for cost savings

Watertown

• Forecasted volume and staffing for New England Transportation group
• Worked with key customers to provide solutions that met service and performance expectations
• Performed cost analysis on all transportation operations to identify opportunities for cost savings

• Member of implementation team responsible for integrating new technology into Package Operations
• Identified and implemented cost reduction initiatives within operations
• Responsible for time-studies, volume forecasting, and master operating plans