Ryan Pracy Email & Phone Number

Minnesota, United States

Being friendly and professional, welcoming customers to Lowe’s and helping withhome improvement project needs.• Actively seeking out customers, assessing their needs helping pitching a product, andcompleting sales orders.• Demonstrated that customers come first by serving them with a sense of urgency• Maintained excellent customer service satisfaction• Validating loading tickets and processing orders and deliveries accurately socustomers receive merchandise as expected and in a timely manner.• Provided information for customers on product features and functionality, as well asproviding original information on appliance protection plans and warranties.• Effective retail sales managerial skills, exceptional multitasking skills, and excellentleadership skills were all used to effectively thrive in this position

Minnesota, United States

• Maintained clean and organized boarding area to promote animal wellbeing.• Supplied food, water and personal care to the animals.• Monitored and observed animals for signs of illness or injury and reported symptoms tosupervisor.• Introduced marketing strategies to promote the shelter and animal adoptions.• Helped acclimate difficult or shy animals to their new surroundings, making thetransition easier.• Liaising with the public about the shelter operations and the process surroundingadopting a new pet.

Minnesota, United States

• Responsible for creating sales utilizing exceptional customer service and knowledge ofthe La-Z-Boy selling process, products and services• Assisted with inventory, including receiving and staging merchandise.• Kept clients informed by notifying them of new promotions and future merchandise ofpotential interest to drive more business.• Drives sales through engagement of customers, suggestive selling, and sharing productknowledge.• Assisted clients in scheduling deliveries, customer issues and other tasks needed tomaintain good store & client relationships• Developed awareness of interior design through practical experience, observationand interaction with a La-Z-Boy Designer• Strived to help create long-term customer relationships that will lead to increased salesand profitability• Opened and closed store, including counting cash, opening and closing POS system• Maintained store appearance and merchandising standards as directed

Minnesota, United States

Assisted the day-to-day customers as well as stepping in to run the commercialdepartment on weekends and when needed during the week• Responsible for assisting with a multitude of managerial duties. Was offered amanagerial position within 2 weeks of starting with the company.• Maintained store appearance and merchandising standards as directed• Aided customers with installation of wiper blades, batteries and light bulbs• Utilized ZNET to help customers locate merchandise or find suitable alternatives• Maintained product knowledge and current promotions through AutoZone systemsand information sources• Assisted other locations when they were short staffed• Actively engaged in developing more effective customer service skills

Richmond North, New South Wales, Australia

• Worked with multiple departments as a trade assistant until trained to be a machineoperator.• Produced high quality finished printed materials including brochures, flyers, magazinesand newspapers.• Examined job orders to determine quantity, specifications and distribution instructions.• Aided in the supervision of casual and labor employees.• Multi-tasked to keep all assigned projects running effectively and efficiently.• Problem solved machine breakdowns and performed repairs when necessary.• Executed bindery tasks in accordance with company policies, safety protocols andjob instructions to maintain consistent, high-quality standards and promote positivebusiness reputation.• Assisted in training new employees in quality and productivity standards to maximizeteam effectiveness.• Liaising with clients on the phone and in person with information pertaining to jobstatuses and deadlines.• Recorded relevant job data in daily production logs and required forms, producedactivity reports and discussed production with supervisors to identify areas in need ofimprovement.• Examined bindery products for quality issues, such as imperfect bindings, loose pagesor uncut threads, and corrected problems prior to customer delivery

Vineyard, New South Wales, Australia.

• Completed a four-year apprenticeship and continued as a tradesman focusing ontrucks and heavy vehicles.• Removed body panels and stripped paint.• Used a wide range of electric and hand tools to return individual pieces to correctshapes.• Reassembled parts and welded components into factory-specific positions.• Replaced and repaired vehicle parts according to work order instructions.• Performed a wide range of duties which included removing and replacingcomponents, fixing accident damage, preparing for paintwork and sandblasting,re-aligning bent and twisted chassis, welding and fabrication of parts andcomponents.• Picked up and removed debris from work areas to maintain safe and tidy shop.• Worked with mechanics to carry out repairs and maintenance.