- Lead team of data analysts within the Financial Planning & Analysis organization by providing feedback, coaching, analytical guidance, and stakeholder management support- Set team vision and priorities by working with stakeholders to document data requirements, refine existing methodologies, consult on process improvements, and present new opportunities to deliver more robust insights into the business- Act as functional expert for the FP&A organization on large scale, cross-functional data projects and systems initiatives that have widescale impact on metrics and reporting

- Model and maintain complex datasets from source systems using SQL and leverage LookML to develop visualizations, create dashboards, and democratize data in Looker for the broader organization- Report and analyze metrics on a regular basis to provide data-driven insights and decision support to the Financial Planning & Analysis organization, cross-functional collaborators, and members of the HubSpot Executive Team - Conduct ad-hoc projects and analyses to determine the impact of feature limit changes, risks and opportunities for new market offerings, cost exposure for product changes, and customer cohort dynamics

- Researched market trends within the education industry and developed documentation that highlighted enrollment trends, emerging technologies, private equity/venture capital investment, and competitive landscapes- Conducted external interviews with instructors and students to understand pain points and developed plans to address identified needs through broadening current capabilities, engaging in joint ventures, or acquisitions- Analyzed product activation and usage data to understand how customers used our products and provided strategic recommendations for improvement- Supported cross-functional organizational initiatives through survey development, data collection and analysis, metric creation, and external market research

Strategy & Profitability Analyst, Proprietary Offering Profit Management- Act as the Profit Management business contact for the Proprietary Offering organizations, which are key for Wayfair’s long-term profitability goals and competitive moat building- Design and execute strategic house brand initiatives that inform how best to balance maintaining our paid search traffic with how to best obfuscate product and prevent competitor matching- Analyze various data points like in-brand repeat rates, revenue and order growth, market relevancy, and site traffic metrics to gauge the performance of the house brands program- Conduct what-if analyses on competitor price matching and other strategy initiatives to model out price reductions, demand increases, margin contraction, and long-term profitability impact- Drive analysis for the predicted winners program and model the impact of investments made in new products that aim to increase sales velocity and gain exclusivity from other online retailers

Project/Program Management Analyst, Global Services Leadership Development ProgramThe Global Services Leadership Development Program (GSLDP) is a rotational program consisting of multiple 6 month assignments. These assignments incorporate the major components of the Dell EMC Services organization including but not limited to our customer service, professional service, strategy and operations, presales, supply chain, and manufacturing organizations.Third Rotation: Virtustream Diamond Accounts- Provide presales support for core sales teams in their efforts to close multimillion dollar Virtustream Enterprise Cloud deals and secure new clients for the diamond account portfolio- Manage customer satisfaction surveys and hold quarterly business reviews for current diamond accounts to highlight the current business outcomes of our technology and to align our respective future roadmap objectivesSecond Rotation: Enterprise Customer Advocacy and Strategy- Managed an integration effort that obtained direct feedback of non-sales customer facing leadership in order for company leadership to identify and act upon merger-related customer pain points- Assessed the process breakdown between the presales and services organizations to design an action plan that defined roles and responsibilities for all stakeholders- Catalogued the company’s service request escalation process to determine a scalable, best practice solution that can be leveraged throughout the different product groupsFirst Rotation: End-to-End Processes- Generated a lab transformation pipeline that presented over $25 million in cost savings opportunities- Analyzed individual lab sites at an granular level to determine which labs had the most potential for transformation through densification and virtualization of the current tools and equipment

- Acted as chairperson of the Finance Committee- Oversaw and managed the budget allocation process for all recognized SGA committee and student organizations- Communicated and enforced SGA Finance policies as they applied to the monetary concerns of all SGA recognized clubs and organizations

- Utilize customer service skills to answer any questions people may have or be able to point them in the direction of someone who can- Assist Student Activities staff with an assortment of projects as necessary

- Address the concerns of disgruntled students regarding parking tickets, car decal registrations, and missing/broken students IDs- Evaluate parking ticket appeals considering offender history and the severity of the violation- Organize confidential files kept at the Campus Police office window including parking passes, tickets, building authorizations etc.

- Correct objective assignments, quizzes, and homework- Host review sessions weekly to further enhance the class’ understanding of the material- Attend all classes to assist the professor in discussions and maintain an approachable image to students

- Calculated overall, performance, and de minimus materiality for various audit units using Aura software- Prepared in scope financial statement line items by taking into consideration previous audits and new business developments- Completed evidence gathering activities by performing appropriate audit procedures and linking supporting documentation- Ran reports to compare the actual work completed by the audit team to the goals set in the planning stages of the audit

- Compiled invoices to be sent out to various travel agencies for the Credit Controller to collect outstanding payments- Reconciled daily cash collections from different internal departments back to the hotels’ internal transaction system- Developed an input database that can be used to transfer annual budget totals from each department into the supply request database using Excel functions such as vlookup

- Calculated percentages based off of unit prices and unit costs on bids in order to find and address inconsistencies- Compiled reports to find unit of measure, minimal cost, and item numbers to formulate bids and prepare bids for submission- Communicated with sales representatives frequently to assist in converting competitor item numbers for customer quotes

- Rang in customer’s orders- Distributed change as needed- Stocked supplies that were running low- Counted out cash drawer each night to check for accurate amounts