Ryan Cooper Email & Phone Number

Supported sales teams as a Print Services strategic and technical resource for mid-market and enterprise customers. Responsibilities included partnering with sales to qualify customers, presenting capabilities, gathering and documenting business and technical requirements, designing solutions that meet customer needs, and project managing the launch of.

Dedicated support for large and enterprise customers. Responsibilities included identifying new opportunities within accounts, program management, documenting customer processes, training, and customer service. Subject matter expert on all Office Depot Web to Print (W2P) SaaS offerings. Variable print subject matter expert, including Adobe InDesign, XMPie.

Provided sales support for the commercial print sales team on all Web to Print (W2P) SaaS offerings, presenting technical capabilities and helping the sales team close potential print accounts. Product Manager for NowDocs Web to Print offering. Partnered with eCommerce to develop all business requirements, incorporating customer feedback, operational.

Wheat Ridge, Colorado, United States

Configured, managed, and troubleshot remote web server, serving more than 1 million page views per year (www.compositesworld.com). Part of team building internal content management system (CMS), and customer relationship management (CRM) systems using Ruby on Rails. Redesigned www.compositesworld.com for better customer engagement and to prepare for.