Ryan Rambharose Email & Phone Number

New York, New York, United States

•Working for the MTA, New York City Transit, Long Island Rail Road & Amtrak’s construction and development project lines & platforms Network Communications Systems, Wireless / RF Communications Systems, Access Control Systems, CCTV Systems, and Public Address / Passenger Communication Systems• Creates shop drawings/schematics/diagrams/assemblies based on blueprints, sketches, written specification, data sheets and/or other documentation and as assigned. Reviews those prepared by other Engineers. Forwards schematics/drawings to Quality Assurance for review/approval.• Reviews contract requirements and specifications throughout the project to ensure all technical parameters are met satisfactorily. • Write reviews, and performs Factory Acceptance Tests and Site Acceptance Test procedures for the communication/network system under test.• Prepares test procedures and perform/oversees the performance of hardware/software tests to ensure products perform according to specifications. Reviews product documentation/code to troubleshoot problems, ensures that they are resolved, and advises management of all issues.• Perform field activities which include Installation, Configuration, Testing/Validation, Site Surveying, compiling data to compose test reports / system documentation, and representing PRI at customer meetings.• Troubleshoot network and communications system equipment on site. Create end-of-day reports detailing the completed work.•Azure Active Directory• experience with Routers, Access Points• Demonstrated experience with network terminations and transformers• Experience with VolP & Exposure to Virtual EV• Multimeter specialist and hands on experience • Circuit board testing• Programming & Testing Ethernet fiber circuit • Server monitoring and maintenance within MTA Operations Center • DC & Ohms voltage testing • Voltage wiring and testing • Systems troubleshooting within networks • Electrical systems signal testing for telco & circuits

Manhattan, New York, United States

Management of Active Directory accounts/groups/objects.• Consistently delivering top-notch customer service by pairing technical expertise efficiently and effective communication• Setup, troubleshoot and maintain networks: primarily working with Meraki equipment, making sure the network system Is connected.• Troubleshoot cable issues: identifying and resolving cable problems ensuring that all connections are secure for network performance.• Assisting in new PC and VoIP phone setup and configurations providing technical assistance to clients making sure they are properly integrated into the network.• Setting up and troubleshooting printers any issue related to scanning, printing and other basic functions.• Optimizing daily operations through strong documentation and time management through ConnectWise our ticketing systems.• MSP services to clients and the DOE for success academy charter schools. Managed service provider for cybersecurity, cloud services.• Ensured engineer are prioritized and following up on the ticket queues regularly.• Support cases and work orders associated with end-user issues, physical and cloud infrastructure and project related tasks.• Basic hardware troubleshooting on desktop/laptops, printers, mobile devices, rackmount servers.• Provide end-user software support on Microsoft office suite, Microsoft teams, SharePoint online, one drive, QuickBooks, mailing platforms and security systems such as Microsoft exchange, Mimecast and google workspace.• Provided support for Active Directory such as add and remove users, password reset, group policy applications, task scheduling and multi-factor authentications.• Interface support tools worked with and on are remote monitoring and management (RMM), mobile device/mobile application management, anti-virus/anti-malware. Monitoring and securing clients devices through automate/screen connect.• End-user account and end-user troubleshooting provided ad-hoc and temporary onsite support.

Long Island New York

Worked for the department of education completing EOL task within every MDF & IDF room.• Removed and replaced older model switches and servers, power cores, AP’s (access points) with newer models.• Followed images of patching and reconnection of new wiring, as we pulled and patched new cables.• Rack & stack set and configure new switches.• Reimaged & configured iPads & laptops for shipment for the DOE 25k – 85k amounts per shipment for city school kids.• Build switches and servers and racks to be ready and shipped to school before arriving onsite.• Documented and built spread sheets for each shipment and all supplies for management services depending on each site.• Set up and connected access point throughout schools and client sites, also set up and installed wireless door locks, Smart boards and cameras for DOE school sites.

United States

Working at DBS 9 month contract I am a computer systems Infrastructure service technician, I have been working on high end projects creating and enhancing newly designed smart buildings. The future of tomorrow where I work on servers and switches testing and troubleshooting gateways, drivers, ELB’s and PoE (power over ethernet) by Molex, Igor and Cisco for sensors, lights, shades and more newly created innovations. I have worked here alongside with Cisco who we are closely partnered with running VM’s and networking systems with for the buildings getting the switches and servers running through multiple daisy chains. I have grown and built many relationships through these construction sites and projects working closely with many clients and different project management managers on each project. I’ve done many troubleshooting and gathering multiple Ip addresses, cable ID’s, driver and gateway IDs for multiple systems and tech equipment that was needed to get everything up and running, many software’s and pre commissioning and post commissioning throughout these buildings and newly advanced technology to maintain and establish optimum outcomes with such complex systems. Whether it’s wired or wireless we maintained electrical wiring and tested high voltage power cables and batteries, DBS is the leader in designing and building POE infrastructure solutions in commercial spaces. We deliver unmatched services, training, and Day 2 Support. Ability to troubleshoot hardware and software problemsUnderstanding of wireless devices, and theprocess of integrating them onto a network.

Jfk Airport

I was working as a supervisor security guard for this company doing data entry every day. Over 3000 – 7000 entries a day. I have log access and check entry for the systems in the computers that I have to enter the data though and create and add logs daily. Doing daily scans and entries then running the data from multiple systems and companies through the system and paper work. There were also all the personnel escorts, security door alarm checks and disabling doors. Drove on the ramp side area doing vehicle mobile transport and escort and I was also in charge of fence patrol securing the perimeter within the AOA for the terminal no breaches or damages to the fence line or systems and cameras. Searched and scanned before and after exiting or entering doors, check points. I work with international security service for the company to scan and check suite cases and all bags that are checked in and out of the airport along with any flight the company may have. I also check the aircrafts before boarding and after de-boarding for anything left behind from a passenger or other security purposes. Working with customs border patrol within customs assisting with mandatory searches of passengers, baggage’s and aircrafts.

Downtown Brooklyn

I worked as the team leader for my group who was in charge of creating and installing VMs Creating and using different types of software to install within those systems that also ran and worked with other groups and teams that were a part of this internship each group was in charge of creating their own VM’s and have their own part in this one team project That was separated into multiple groups. I was in charge of each person in my group on a day-to-day basis setting up meetings previewing and going over each of their work creating a log of the progress and failures that we had during the project and also who was in charge of doing what each day at a time. Spent days and nights working remotely and during school hours at home or outside areas we worked on oracle, cloud computing, Virtual machines, creating new logs and setting up networks and switches. We also worked with student and staff setting up new computers and systems and printers and connections

Jfk Airport

Gained strong abilities with this company working as a supervisor for Porter/Cashier. I have worked at all the markets for the company handling all the customers that come in and out doing what is best to satisfying them with my best approach. Counting banks after every day working the registers, also making sure that the stores and markets are all fully stocked for the managers and customers. Giving assistance to the employee’s/ managers and customers when it’s needed.

New York City, Queens

worked doing multiple tasks like replenishment, stock, cashier sales associate. Working on the sales floor handling customers daily, closing out cash registers when needed to by management, overnight shipment check in stock for the sales floor and stock room while organizing the stock room. Open new credit cards and gift cards to customers, in store online orders for customers and also help order in new product needed. Here I created a friendly and open relationship between the store and the customers during the day.

Jamaica Queens

Working with UPS handling packages by loading and unloading planes, out on the AOA area driving equipment and cargo vehicles. Working as a bag room agent in Terminal 1 processing luggage from incoming and outgoing planes in a very tight and short amount of time. Utilizing skills to handle dangerous packages and substances needed to be prepared for transfer.

Bachelor Of Technology - Btech, Computer Technology/Computer Systems Technology

Associate Of Science - As, Computer Systems Networking And Telecommunications

High School Diploma, Computer Systems Networking And Telecommunications, 12Th

Activities and Societies: Honor Roll, Honors metal