Ryan Randall

Ryan Randall Email and Phone Number

Improving patient experience @ Vital
atlanta, georgia, united states
Ryan Randall's Location
Atlanta Metropolitan Area, United States
Ryan Randall's Contact Details

Ryan Randall personal email

n/a
About Ryan Randall

I have over a decades worth of experience in healthcare, partnering with some of the largest health systems and payers in the U.S. helping them solve their biggest challenges. My passion is problem solving and finding creative solutions tailored to my client’s unique circumstances. I love to dive deep into data to better understand the issue at hand and leverage that information to uncover possible solutions. Where I add value to an organization is through my ability to connect, create and remain calm. - I connect with clients and internal stakeholders by listening more than I speak and attempt to truly put myself inside the heart and mind of the person across from me. I pride myself on being able to read a room and adapt to situations quickly.- Once I have identified an issue either internally or externally, my mind clicks into hyper-focus mode where I begin to find creative solutions and create new tools to solve the complex challenges quickly.- And finally I am calm in the face of chaos. In times of high pressure or strife, I help others remain focused and release the tension so that we can all accomplish our goals and reach our destination. Specialties: Customer Success, Leadership, CRM, Physician Relations, Hospital Marketing, Marketing, Healthcare, Sales, Advanced Microsoft Excel, Salesforce, Business Development; Account Management; Client Relationship Building; Executive Meeting Facilitation; Digital Media; Direct Mail; Digital Marketing; Email; Marketing Automation; Strategic Planning; Presentation Delivery; Contract Negotiation; Customer Relationship Management; Large Account Sales; Data Analysis; Client Retention, SQL, Analytics, project management, team management, Marketing Strategy, Software as a Service (SaaS)

Ryan Randall's Current Company Details
Vital

Vital

View
Improving patient experience
atlanta, georgia, united states
Website:
vitaler.co
Employees:
17
Ryan Randall Work Experience Details
  • Vital
    Director Of Strategic Accounts
    Vital Jan 2024 - Present
    United States
    Vital.io guides patients through ER + hospital stays. AI-powered wait times, doctor-to-patient translation of medical jargon in notes, easy 1-2-3 discharge checklist. The result is happy patients and true health system loyalty worth millions.Key outcomes across 20+ health systems: ~50% decrease in LWOBS, 0.5 days saved on inpatient LOS, higher HCAHPS scores, +$5-20M per hospital in downstream revenue (see https://vital.io/eradvisor-roi-calculator).
  • League
    Avp, Customer Success & Delivery
    League Oct 2022 - Nov 2023
    Atlanta Metropolitan Area
    League is a platform technology company powering next-generation healthcare consumer experiences. Payers, providers, consumer health partners and employers build on League's healthcare CX platform to deliver high-engagement, personalized healthcare experiences consumers love.
  • Healthgrades
    Vice President, Health Systems Marketplace
    Healthgrades Mar 2022 - Oct 2022
    Atlanta, Georgia, United States
    Healthgrades.com Partner Solutions: Healthcare digital marketing solutions that engage the largest audience searching for a doctor online.
  • Healthgrades
    Senior Director, Health Systems Marketplace
    Healthgrades Feb 2021 - Mar 2022
    Atlanta, Georgia, United States
    Healthgrades.com Partner Solutions: Healthcare digital marketing solutions that engage the largest audience searching for a doctor online.Skills: Digital Strategy · Healthcare Industry · Digital Marketing · Solution Selling · Software as a Service (SaaS) · Healthcare Consulting · Customer Relationship Management (CRM) · Analytical Skills · Cross-functional Team Leadership · Sales
  • Healthgrades
    Senior Customer Success Director
    Healthgrades Mar 2018 - Feb 2021
    Greater Atlanta Area
    - Leverage industry expertise, data analysis, and research to provide client with strategic business insights in the areas of patient acquisition, market development, digital marketing, quality transparency and physician relations.- Partner with Health Systems across the US to deliver best in class marketing strategy and delivery through Healthgrades solutions.Main Duties: Implementation management, Project Management, Long-term client management, Team Management, Maximizing client… Show more - Leverage industry expertise, data analysis, and research to provide client with strategic business insights in the areas of patient acquisition, market development, digital marketing, quality transparency and physician relations.- Partner with Health Systems across the US to deliver best in class marketing strategy and delivery through Healthgrades solutions.Main Duties: Implementation management, Project Management, Long-term client management, Team Management, Maximizing client value, Retention, Upsell/ Cross-Sell Solutions Show less
  • Healthgrades
    Director, Client Development
    Healthgrades Jan 2016 - Feb 2018
    Greater Atlanta Area
    - Worked with health systems to identify opportunities and problem areas utilizing EMR data and analytics- Managed relationships through trust and partnership. Deep integration of products combined with even deeper relationships has been the key to success.
  • Healthgrades
    Client Development Associate
    Healthgrades Feb 2014 - Jan 2016
    Denver, Colorado
    - Worked directly with physicians and practices on education and the importance of patient satisfaction - Developed and maintained a customer facing reporting dashboard and repository- Created efficient and effective new reports for Account Directors to utilize in conversations with clients (marketing Activity, ROI, CRM ROI)- Served as key support partner to the Directors, partnering with over 80 different hospitals
  • Healthgrades
    Product Support Specialist
    Healthgrades Nov 2012 - Feb 2014
    Denver, Colorado
    - Developed a project management schedule for the Product Support team to maximize efficiency and deliver projects on time- Created new processes for Change Files, Exception & Exclusion Reports, STS Tickets, and the Quality Review for the implementation team.- Lead the communication between the IT teams and Product teams
  • Equity Staffing Group
    It & Healthcare Recruiter
    Equity Staffing Group Dec 2011 - Oct 2012
    Denver Colorado

Ryan Randall Skills

Microsoft Excel Data Analysis Quality Control Sharepoint Salesforce.com Customer Service Healthcare Seo Healthcare It Data Entry Technical Recruiting Strategy Sales Business Development Management Account Management Social Media Business Analysis Microsoft Office Recruiting Process Improvement Staffing Services Sourcing Marketing Training Strategic Planning Healthcare Information Technology Leadership Crm Powerpoint

Ryan Randall Education Details

Frequently Asked Questions about Ryan Randall

What company does Ryan Randall work for?

Ryan Randall works for Vital

What is Ryan Randall's role at the current company?

Ryan Randall's current role is Improving patient experience.

What is Ryan Randall's email address?

Ryan Randall's email address is rr****@****des.com

What schools did Ryan Randall attend?

Ryan Randall attended Parker College Of Business-Georgia Southern University, Northview High School.

What are some of Ryan Randall's interests?

Ryan Randall has interest in Football, Reading, Sketching, Ultimate Frisbee, Golf, History, Health, Web Design, Children, Environment.

What skills is Ryan Randall known for?

Ryan Randall has skills like Microsoft Excel, Data Analysis, Quality Control, Sharepoint, Salesforce.com, Customer Service, Healthcare, Seo, Healthcare It, Data Entry, Technical Recruiting, Strategy.

Who are Ryan Randall's colleagues?

Ryan Randall's colleagues are Grace Hall, Mike Neligan, Michael A. Rogozinski, Emmanuel Vecchio, Julien Tourte, Lorenzo Gabriel, Emily Renzi, Mba.

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