Ryan Rapier Email and Phone Number

lead a centralized team for all Quality initiatives across business lines and develop automation functional quality assurance frameworks for Mobile, Web, and backend APIs. Actively owns automation architecture and strategy across the team while running and developing a team of test automation engineers. Prioritize projects, regression testing, test only efforts for team. Work to grow and mentor/coach employees towards they career goals.Collaborate with the Engineering Management on… Show more lead a centralized team for all Quality initiatives across business lines and develop automation functional quality assurance frameworks for Mobile, Web, and backend APIs. Actively owns automation architecture and strategy across the team while running and developing a team of test automation engineers. Prioritize projects, regression testing, test only efforts for team. Work to grow and mentor/coach employees towards they career goals.Collaborate with the Engineering Management on team-wide automation initiatives and quality process improvements.Work with DevOps to integrate test automation in to the CI/CD pipeline. Show less

• Support end users as a Tier 2/3 support person. • Work as team lead for the Desktop support team.• Manage Company SLA’s and Tickets for Desktop Support • Support Production applications and hardware as well as regular Desktop and Laptop pc's. • SAP support. • Support Software both standard and in house designed. • Support and maintenance on printers. • Provide onsite support for server’s and network equipment. • Setup Wireless Access Points.… Show more • Support end users as a Tier 2/3 support person. • Work as team lead for the Desktop support team.• Manage Company SLA’s and Tickets for Desktop Support • Support Production applications and hardware as well as regular Desktop and Laptop pc's. • SAP support. • Support Software both standard and in house designed. • Support and maintenance on printers. • Provide onsite support for server’s and network equipment. • Setup Wireless Access Points. • Deploy and install laptops and pc’s. • Utilize imaging technologies such as Altiris and Ghost. • Provide support for local facilities as well as remote support for outlying buildings and offices.• Participate in projects as a key person for my team.• Remote support and after hours support Show less

• Tier 2 End User Support.• Support Production applications and hardware as well as regular Desktop and Laptop pc's. • Support Software both standard and in house designed. • Support and maintenance on printers. • Provided on call support after hours

• Tier 2 End User Support.• Support Production applications and hardware as well as regular Desktop and Laptop pc's. • Support Software both standard and in house designed. • Support and maintenance on printers. • Provided on call support after hours

Designing and drafting projects (i.e. shop drawings, fabrication packages, and material take-off's)Reviewing designs for accuracyProviding design support to other departmentsCAD Drafted Mechanical and Electrical plans using various versions of Autocad, plottiing large scale drawings and pdfs, performed take-offs, CAD management and standardization, excel data linking and scheduling in CAD, work with specifications and moreOperate and maintain CAD equipment, plotter and other… Show more Designing and drafting projects (i.e. shop drawings, fabrication packages, and material take-off's)Reviewing designs for accuracyProviding design support to other departmentsCAD Drafted Mechanical and Electrical plans using various versions of Autocad, plottiing large scale drawings and pdfs, performed take-offs, CAD management and standardization, excel data linking and scheduling in CAD, work with specifications and moreOperate and maintain CAD equipment, plotter and other drawing reproduction equipment Show less

Generated CAD drawings for engineering projects.Coordinated with builders, suppliers, and regulatory agencies.Responded to customer queries and resolved customer issues personally.Develop material specifications in collaboration with other designers.Assess product packaging to prevent shipping damage.Provide comprehensive descriptions of product specifications to suppliers.Shipboard design/build specsElectrical design documents aboard Navy vessels.Security… Show more Generated CAD drawings for engineering projects.Coordinated with builders, suppliers, and regulatory agencies.Responded to customer queries and resolved customer issues personally.Develop material specifications in collaboration with other designers.Assess product packaging to prevent shipping damage.Provide comprehensive descriptions of product specifications to suppliers.Shipboard design/build specsElectrical design documents aboard Navy vessels.Security clearance held. Show less