My name is Ryan Ray and I am an expert focused on optimizing the customer experience. My track record includes a strong talent for building high performance teams, a loyal base of customers and delivering top-level performance—these skills allow me to support sustainable growth so that a company can fully thrive.I have credible history of developing high functioning restaurant teams, leading change management processes, defining novel policies/procedures, and enabling teams to positively impact business results and support large-scale transformations. I am resourceful and results-focused restaurant expert with more than 7 years of experience creating bottom line impact by establishing and implementing food safety, marketing, and client relationship management strategies in compliance with organizational goals.I also have top notch communication skills with excellent leadership, time management, and interpersonal skills; focused on creating synergy to drive positive change. I am also adept at evaluating employees’ performance, delivering quality sales and client retention training, and accomplishing maximum client satisfaction. I also excel at conducting comprehensive market research as well as building and strengthening productive business relationships.As my restaurant executive career continues to evolve, I remain steadfast in my belief that collaboration is the key to business success. On a daily basis, I am committed to building positive relationships with my team, customers, restaurant management peers, C-level clients, and vendors. It is through these bonds that deals are closed and relationships are strengthened.