Ryan Read Email & Phone Number

Portland, Oregon, United States

Salesforce IT ASD - CRM

Portland, Oregon

Portland, Oregon Area

Portland, Oregon Area

Portland, Oregon Area

• Elicited high level business requirements from internal/external business stakeholders
• Documented high level business and system requirements, including business process, data flow, workflow and data modeling
• Worked with various stakeholders to validated system and business requirements
• Created high level user stories to support the AS-IS & TO-BE for the company’s asset portfolio management tool
• Worked with a variety of different external & internal groups. This includes IT, Program Managers & other Stakeholders
• Worked with an outside vendor as lead project coordinator on the creation and use of a BPA’s total economic value data models

Portland, Oregon Area

• Elicited high level business requirements from internal/external business stakeholders. Validated requirements
• Documented high level business and system requirements, including business process, workflow and data modeling
• Worked with a variety of different external & internal groups. This includes business intelligence, research & product engineering
• Member of NWEA’s MAP production support team
• Used Visio to create data, business & workflow diagrams for NWEA’s MAP tool
• Presented my analysis to company executives through Excel, Access, Visio or PowerPoint

Portland, Oregon Area

• Performed detailed business analysis on incoming/historical video on demand data. Provided quarterly & year end reports based on requirements analysis gathering
• Presented business & operations analysis findings to the clients and/or Rentrak upper management
• Used SQL, AWK, Access, Excel (VLOOKUP, Macros & Pivot Tables), charts and Word for requirements analysis gathering, ad-hoc analysis and presenting/reporting purposes. Elicited business requirements from.
• Provided production & application support to up to 15 video on demand cable operators (domestic & international)
• Worked alongside business intelligence, third party vendors, research, IT & client service on a variety of projects
• Identified, researched, implemented, and configured any changes by market & operator for all cable networks, broadcast stations & broadcast networks, domestic & international

Portland, Oregon Area

• Matched all incoming OnDemand title data on a daily/weekly basis. Reached 100% matching completion for all Providers. Supported the Content Manager with various research and maintenance projects

Greater Los Angeles Area

• Researched, performed business analysis and requirements gathering, projected upcoming box office grosses for several movie studio executives on a daily and weekly basis. Presented business analysis findings to company.
• Data entry of cast members, key words, and foreign language films. Verified accuracy of title information
• Tools Used: MS Office Suite, Rentask, Excel, PowerPoint. Technical Environment: Windows

Greater Los Angeles Area

• (Dual role along with Technical Project Coordinator/Business Analyst in 2005). Gathered and provided detailed weekly box office analysis reports to Universal & Disney. Recorded minutes during monthly staff meetings
• Presented business analysis findings to company executives through Excel or PowerPoint. Set-up travel schedules (domestic and international) and reconcile travel expense reports. Created purchase orders and check.
• Set-up non-disclosure agreements for international and domestic consultants. Collected, reviewed, and forward timecards to corporate headquarters. Assembled box office data reports and analyzed budget variance reports
• Tools Used: Rentask, Excel, PowerPoint. Technical Environment: Windows

Greater Los Angeles Area

• Analyzed and projected product placement within new DMA’s. Manage advertising placement from initial phone call to print for eight local newspapers throughout Southern California. Provided customer service by solving.

Woburn, MA

• Provided around the clock technical and business analysis support for premier care customers: monitoring URLs, network connections, business plans, and firewall status. Elicited new business rules and applied them to.
• Elicited business requirements from internal/external business stakeholders. Created epics/use/user cases based on requirements gathered from the different stakeholders
• Generated customer analysis reports and coordinate with one or more department managers to resolve connectivity, web hosting, application, and firewall issues based on detail analysis
• Created new business plans based detail analysis. Created, tracked projects with Vantive and other content management systems. Developed and analyzed test criteria for diagnosing and resolving network issues
• Analyzed daily T-1 backbone data for any issues and/or new ways to improve business flow. Elicited new business rules & applied them to new and existing clients. Worked along-side cross functional teams. Created and.
• Created epics/use/user cases based on requirements gathered from the different stakeholders. Elicited business requirements from internal/external business stakeholders

Bachelor'S Degree, History

Bachelor'S Degree, Criminal Justice/Police Science

Education record