Ryan Reichenbach

Ryan Reichenbach Email and Phone Number

SaaS Veteran / Engineer @ CliniOps, Inc
Ryan Reichenbach's Location
Louisville, Colorado, United States, United States
Ryan Reichenbach's Contact Details
About Ryan Reichenbach

Hands-on engineering leader with over 25 years experience in planning, designing, and delivering engineering solutions. Experienced coordinator and leader of multi-department efforts bridging gaps between business rules and technical specifications. Exceptional customer relationship and management skills; easily relate with both executive management and technical personnel. In depth understanding of several programming languages, MVC, CRM, Internet tools, technologies, and applications. Solid background in automating core business functions such as sales, marketing, finance, accounting, consulting, engineering, customer service, QA and information systems.Specialties: Providing solutions through understanding, design, and implementation.

Ryan Reichenbach's Current Company Details
CliniOps, Inc

Cliniops, Inc

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SaaS Veteran / Engineer
Ryan Reichenbach Work Experience Details
  • Cliniops, Inc
    Senior Manager Of Software Engineering
    Cliniops, Inc Apr 2022 - Present
    Fremont, Ca, Us
    Senior LAMP engineer on the Clinitrial SaaS web side of the application consisting of the backend database, web/browser-based application, and APIs supporting mobile applications. CliniOps provides a SaaS application to sponsors, investigators, and patients involved in clinical trials for the purpose of bringing new drugs to the market by providing the data collection tools to deliver hybrid and decentralized clinical trials.
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  • First Tracks Software
    Owner
    First Tracks Software Jan 2000 - Present
    Superior, Colorado, Us
    Web based business applications and websites. Owner, architect, and lead developer.Responsible for architecture, design, and rapid development/deployment of the First Tracks SaaS Delivery Platform.SaaS Platform & CRM/Business application available through subscription model.The First Tracks platform has served a variety of industries as a data driven SaaS business application, with both an internal facing application for tracking your business data and configuring the service and a CMS for managing customer facing websites and portals. Examples of business applications delivered on the First Tracks SaaS Delivery Platform include:* Printing Company estimating, production tracking, and invoicing* Real Estate Listings* Pilates Studio Scheduling with CMS, eCommerce, and Virtual Punch Cards* Health facility "green" rating system* Classified Ad website* Automated Customer Support (IVR/Web/Email) and Account Management* Call Center Customer Satisfaction Surveys* Restaurant Online Searchable Menus
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  • Xpanxion
    Technical Account Manager
    Xpanxion Apr 2021 - Mar 2022
    Alpharetta, Georgia, Us
    Solution Architect and Technical Account Manager responsible for assembling and managing outsourced solution-based teams for Xpanxion clients. Developed solutions and proposals for potential clients and managed developers and QA resources across multiple clients. Developed team make up, job descriptions, interviewed and selected candidates, assembled, and trained team during ramp up, conducting performance reviews, and developed long term relationships with clients and IT projects.
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  • Otter Products
    Senior Software Engineer
    Otter Products Nov 2018 - Apr 2021
    Fort Collins, Co, Us
    LAMP stack engineer and cross functional lead for projects requiring development and integration between multi-functional teams across IT. Senior software engineer for SugarCRM (PHP/MySQL/JQuery/Node/ElasticSearch) in customer service, supporting 200+ call center agents. Developed and supported API integrations between E-commerce platform, middleware, ERP, CC processing, fraud detection, address validation, and tax calculation. Technical lead in Salesforce migration effort.• Led cross-functional engineering team for multi- functional development efforts within IT department.• Lead technical resource for data and process migration of sales from legacy systems to Salesforce.• Designed, coded, and delivered full integration between SugarCRM, Tibco, Salesforce Commerce Cloud, and Kount, while liaising with E-commerce and Tibco teams.
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  • Revguard / Marketflow
    Chief Technology Officer
    Revguard / Marketflow Jun 2012 - Oct 2018
    Hands on CTO responsible for architecture and development of call center auditing and automated customer support platform on LAMP stack serving phone, web, and email channels using Rackspace, AWS, LAMP, Slim PHP framework, SendGrid and client portal using Angular and React.js.• Developed team from grass root level to team of eight including five full stack developers and two quality assurance operating under Agile processes.• Designed and led development of configurable API driven integrations with Client Portal, IVR, Client Websites, and CRM platforms including Salesforce, Infusionsoft, Limelight, Konnektive, Five9, and ConnectFirst utilizing LAMP stack backend and Angular frontend JS framework.• Developed LIFT and LIVAudit SaaS Automated Customer Support services on LAMP stack backend, SlimPHP middleware, and React.js front-end.
  • Oracle
    Contractor Lead
    Oracle Dec 2007 - Jun 2012
    Austin, Texas, Us
    Senior engineer and manager of application engineering team in Mumbai (TATA Consulting Services) customizing Oracle/RightNow CX product. Authored solution design documents, estimated LOE of coding, testing, and coordinating with QA, PMs, and customers. Integrated Salesforce, Siebel, NetSuite, and other proprietary systems to improve efficiency and leverage strengths of disparate systems. Work was primarily LAMP stack.• Managed and developed Oracle/RightNow CRM LAMP SaaS customization solutions for organizations such as Nike, DirecTV, Kodak, LinkedIn, Motorola, and RJ Reynolds as Senior application engineer and contractor lead Spearheaded offshore team management and delivery of customizations.
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  • Research Systems, Inc
    Applications Programmer
    Research Systems, Inc Jan 2000 - Sep 2005
    Applications Programmer within IT. Reported to CIO working queue of requests from 150+ worldwide users regarding applications programming requests for CRM, Accounting, Sales, and Web Based applications and Website. Interacted with all levels determining application requirements, priorities, and performance issues. Developed specifications, lead development and performed application programming. Work was MS technology.
  • Cnet Investor/Nordby International
    Production Manager
    Cnet Investor/Nordby International Mar 1997 - Jan 2000
    Managed team of developers and graphic artists in production and distribution of financial research websites and print ready charts for 100+ print publications and associated websites across the U.S. Estimated development costs, prepared quotes and monthly billing. Worked with sales, marketing, and senior staff to coordinate development efforts eventually leading to the acquisition of Nordby International by CNET for $20M in 1999.
  • Eugene Sand & Gravel
    Qa/Qc Lab Technician
    Eugene Sand & Gravel Aug 1992 - Jun 1996
    Managed day-to-day operations of quality control laboratory for largest supplier of concrete products in the state of Oregon. Developed Total Quality Management (TQM) and statistical process control measures to the point where the ESG became the most highly awarded contractor on State and County projects in 1995. Obtained Civil Engineering License prior to switching careers to Web/Software Development.

Ryan Reichenbach Skills

Integration Crm Enterprise Software Saas Web Services Web Applications Cloud Computing Agile Methodologies Leadership Quality Assurance Project Management Professional Services Software Project Management Product Management Project Planning Management Customer Relationship Management Pre Sales Software Development Software As A Service Sdlc Consulting Business Intelligence

Ryan Reichenbach Education Details

  • University Of Colorado Boulder
    University Of Colorado Boulder
    Architectural Engineering
  • University Of Denver
    University Of Denver
    Technology Management - Project Management

Frequently Asked Questions about Ryan Reichenbach

What company does Ryan Reichenbach work for?

Ryan Reichenbach works for Cliniops, Inc

What is Ryan Reichenbach's role at the current company?

Ryan Reichenbach's current role is SaaS Veteran / Engineer.

What is Ryan Reichenbach's email address?

Ryan Reichenbach's email address is ry****@****inc.com

What is Ryan Reichenbach's direct phone number?

Ryan Reichenbach's direct phone number is +172023*****

What schools did Ryan Reichenbach attend?

Ryan Reichenbach attended University Of Colorado Boulder, University Of Denver.

What are some of Ryan Reichenbach's interests?

Ryan Reichenbach has interest in Music, Sports, Skiing.

What skills is Ryan Reichenbach known for?

Ryan Reichenbach has skills like Integration, Crm, Enterprise Software, Saas, Web Services, Web Applications, Cloud Computing, Agile Methodologies, Leadership, Quality Assurance, Project Management, Professional Services.

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