Ryan Rick Email & Phone Number

o Create and maintain digital price books using Excel to calculate gross margin for company employees to use as a resource for daily sales.o Keep accurate and updated inventory on a quarterly basis to >98% accuracy and investigate inventory discrepancies. o Update and disseminate information and pricing on all clearance items on a monthly basis.o Designed delivery and sales performance tracking metrics using Excel and Google Sheets.

o Coach sales staff through weekly one-on-one meetings as well as group training activities.o Create executable and realistic plans for meeting and exceeding monthly sales goals.o Coordinate sales staff, warehouse and delivery crews to ensure customers’ successful purchase and receipt of furniture.

Highland, Il

o Create and maintain customer relationships.o Uncover customer needs through exploratory questions and provide solutions through exceptional product knowledge.o Meet and exceed both personal and company sales goals on a weekly and monthly basis.

Earth City, Mo

Communicate with customers daily to set shipping and receiving schedules.Plan loads on drivers based on both driver hours of service and customer hours of operation.Ensure on time pick-up and delivery of freight.Book broker freight to maximize usage of available trucks.

Earth City, Mo

Directly responsible for 75+ drivers on a daily basis (hours of service, home-time, weekly miles)Plan and coordinate route lines and relays to ensure on-time pick up and delivery of freightMaintain high driver retention through effective management and relationship buildingWork closely with fellow fleet managers and load planners to efficiently solve larger, more complex issues

Granite City, Il

Responsible for completing and filing customer loan applications in accordance with State regulations.Manage customer accounts and ensure payments are made in a timely manner.Process vehicle liens and comply with applicable consumer and privacy laws.Increase store profitability through customer relationship development and community involvement.Assist in developing mass marketing plan for store location.

Responsible for managing employees and night time closing of store. - Balance cash receipts. - Delegate night time closing duties to other store employees. - Secure store.Perform cycle counts and maintained inventory.Receive product and ensure accuracy of billing and invoicing.Manage daily retail store including maintaining merchandise displays.Perform customer service duties.

Mascoutah, Il

Responsible for creating Google listings based on Google Maps criteria.Organize and maintain the database for testing facility listings.Assist in developing a marketing plan for a medical testing hotline.Train new employees in successful phone-sales techniquesTechnical support for office hardware.

Responsible for setting up and tearing down video equipment for school events.Filmed school events and newscasts.Managed video receiver hub and directed video feeds.