Ryan Rittgarn, Cissp Email & Phone Number

St. Charles, IL, US

Chicago, IL, US

Geneva, Illinois, US

• Provide executive-level leadership with full accountability to a team of engineers and dedicated consultants to ensure customers and staff are well educated in finding best solutions to cater to their needs. Clearly.
• Guide modernization and service-level enhancement initiatives spanning multiple facets of information systems and infrastructure. Provide hands-on management of all mission-critical systems handling top-tier escalation.
• Executed infrastructure upgrade plans including Edge (BGP) Routing, primary firewall cluster, and core switching upgrade, secondary datacenter migration, and storage planning/acquisition.
• Developed custom hosted VoIP platform and custom call interface (NodeJS).
• Designed custom customer solutions.
• Facilitated the moving of the company’s datacenter across Chicago.

• Responsibilities and accomplishments with FTW Entertainment include:
• Core network management
• Vyatta setup/configuration
• IPSEC VPN Tunnels
• Custom Code Review
• General Linux (CentOS) support as needed

• Created and executed project planning and full build-out for customers. Successfully maintained computer networks and related computing environments including systems software, applications software, hardware, and.
• Planned, configured, implemented and installed full mesh phone system on-site at all five (5) locations leveraging Asterisk, IPsec VPN and Least-Cost Routing.
• Handled the hardware recommendations for an existing customer; involved in the research, implementation, sourcing and installing the network switching, voice (VOIP), and server components across 6 locations.
• Implemented a hybrid hosted VOIP solution that reduced the customer’s international phone bills by 75% while installing industry standard hardware improved their reliability.
• Designed and implemented company infrastructure migration from stand-alone hardware to Dell EqualLogic SAN hardware and 10GB core network with VMware ESXi 6.5.Key Accomplishments:
• Implemented an automated provisioning system for the hosted phone platform that reduced deployment time by 90%.

St. Charles, IL, US

• Handled multifaceted roles which comprised of engaging with employees and customers to ensure proper use of hardware and software. Served integral role in furthering business’s online presence.Planned and orchestrated.
• Conducted Aloha POS Hardware/Software Maintenance.
• Implemented centrally-managed training stations leveraging netbooks, improving server engagement/interaction, which Saved $500 or so per unit bringing the total cost to ~$350 rather than $850 for an equivalent laptop.
• Designed/implemented online ordering for holiday catering.
• Conducted FOOD-TRAK (OMS) general software maintenance.
• Centralized reporting and migrated office to a cloud-based solution which saved on maintenance time, reduced order input time by 10% and office reporting accuracy increased

• Conducted technical and operational trainings for managers. Assessed current policies/procedures and implemented new standards to enhance technological efficiency.
• Integrated custom web applications and optimized data-intensive applications custom web application.
• Designed a general user interface (UI) for the Web.
• Conducted server backend maintenance.
• Guided PHP/MySQL integration to company projects.

• Responsibilities and accomplishments with Piranha’s:
• Setup/Managed IP network
• Implemented WDS Boot Imaging (PXE)
• Managed Custom game server for capturing and broadcasting gameplay
• Managed customer accounts, time and food sales.

• Displayed proven ability to create and deliver solutions tied to business growth. Provided customer and employee support.Involved in day-to-day business operations ensuring all systems are functioning effectively.
• Setup/Managed IP network.
• Implemented WDS Boot Imaging (PXE) which reduced the amount of time spent rebuilding computers from 6 hours, to 2 on average, while ensuring everything was 100% uniform.
• Managed custom game server for capturing and broadcasting gameplay and customer accounts, time and food sales.