Provide service to the Lindsborg community and all across central KS.Repair/replace screens for phones and tablets.Repair Windows 7/8/10 devices.Repair and maintain laser and plotter printers.Design and install home and small business networks.

I am an Apple Certified Mac Technician working for the Smoky Valley School District.I provide service and technical support for over 1000 Apple devices spread throughout the district.On a daily basis I use e-mail, telephone, and remote access to provide IT solutions for students, staff and community members. I use freshdesk ticketing software to prioritize and keep track of support requests and then document the steps to resolve the issue.I analyze, troubleshoot, and repair Mac… Show more I am an Apple Certified Mac Technician working for the Smoky Valley School District.I provide service and technical support for over 1000 Apple devices spread throughout the district.On a daily basis I use e-mail, telephone, and remote access to provide IT solutions for students, staff and community members. I use freshdesk ticketing software to prioritize and keep track of support requests and then document the steps to resolve the issue.I analyze, troubleshoot, and repair Mac and Windows based computers. I build and deploy new images for student laptops yearly.I remotely manage settings, restrictions, applications, and software on 1000 plus apple devices using the MDM software Mosyle. Some tasks I deploy with Mosyle include: Creating .pkg files to install applications and software Writing custom commands to install settings and restrictions Installing software by linking Mac computers to a server that hosts the applications I have also built a server to run diagnostics on our Mac computers. I setup and troubleshoot video conferencing software. (Skype, Google Meet/Hangouts, Zoom)I troubleshoot software, hardware and network issues on a daily basis.I work with VM software (bootcamp, parallels, dosbox, VMware Fusion, and virtualbox) to provide Windows solutions in a Mac environment. Show less

Printer and Copier Repair