Effectively manages pending patients (new & renewal) through the documentation & authorization process, while working in collaboration with the area Manager & Patient Care Coordinator, to provide sales support to key accounts, direct patient education/support and work with key accounts to identify and establish individualized documentation processes to manage our current and new patient population.

• Documented health history for patients in clinic.• Sanitized, restocked, and organized exam rooms and medical equipment.• Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.• Input patient data into computer system and checked information for accuracy.

• Helped department set up equipment for meetings, events and operations.• Shadowed personnel to learn appropriate methods for solving customer issues and troubleshooting technical problems.• Maintained complicated Microsoft Excel spreadsheets for the mobile device support team.