Ryan Rollins Email & Phone Number

Portland, Oregon Metropolitan Area

Home-ran business for creating and selling handmade products at local markets.Performed:IT Hardware/Software Purchasing IT support POS SupportProduct Design and CreationDirect Sales

Portland, Oregon, United States

Hired into newly-created position at growing company to audit and review client security questionnaires to ensure that company met stringent customer compliance requirements. Also managed company’s IT services supporting 800 employees located nationwide who serve 2 million health care professionals; informed IT budget on $700,000 in capital expenditures.

Greater Denver Area

Recruited by former colleague into new role at worker's comp web-based platform company. Role expanded to encompass all aspects of IT and system administration supporting 400 employees serving 2,800 insurance agencies located across U.S. Directed annual IT spend of $300,000 for hardware and software. Conducted strategic planning, sourced vendors, developed.

Greater Denver Area

Joined co-lead IT engineer to independently develop technical architecture for company with ~800 employees located across U.S. (200 in Denver office and 500 in Boston, MA). Directed hardware configurations and end user personalized set-up. Handled A/V equipment operability, solved tickets, and managed tech stack. Ran onboarding sessions and prepared.

Greater Denver Area

Transitioned from contractor role to full-time position based on expertise in developing then delivering help desk solutions for international real estate website and app. Provided ticket support for hardware, software, av, and networking, while creating and managing automations, operating system (OS) image creation, and reimaging hardware as needed for.

Greater Denver Area

Joined community mental health organization including handling many different areas of responsibility within entity with 500 employees supporting 10,000 clients, with 12 business unit locations. Solved tickets for users across enterprise, conducted site visits to build team rapport, resolved non-priority issues, and provided on-site / remote hardware and.

Greater Denver Area

Worked at Peakview Elementary as the exclusive on-site tech, and later at Eaglecrest High School in a team of 3. Supported staff and students with Mac, Windows, and ChromeOS based systems and maintained and administered Active Directory user and computer accounts and security groups.

Greater Denver Area

Worked with the building’s tech, learning the ropes and gaining work experience for my future career. Helped with a hardware refresh project.