I'm passionate about building high-performing teams that lead with innovation and creativity. I currently oversee the Digital Technology Vendor Management Office (VMO) and Project Management Office (PMO) at United Airlines. In the VMO space we are focused on strengthening our partnerships by rigorously assessing vendor profiles to ensure robust controls are in place. At the same time, in the PMO world, we are collaborating with cybersecurity experts to implement transformative projects that enhance United's organizational resilience and capabilities. With a people-first approach, I prioritize empowering teams, cultivating strong relationships, and delivering strategic initiatives that create meaningful impact.

Helping Financial Services clients mature their risk and compliance programs, utilizing the latest IRM & GRC technologies.

• Promoted up to the Director level, headed RMA roundtable on the current state of GRC platforms and how to strategize to get to the next level, working as a trusted resource with emerging technologies and current security practices and trends. • Spearheaded design and implementation of COBIT, NIST, & ISO 27000 standards as a subject matter expert, and trained new hires on all relevant practices and procedures. • Built out and continuously improve an enterprise risk platform strategy, collaborating with diverse stakeholders to create an industry-leading risk toolset within the enterprise; work as a trusted C-level resource to convey current IT position and security structures. • Built a team to create, design & maintain enterprise-wide risk GRC platforms that continue to exceed expectations and have become templates for all future platform development. • Orchestrate stakeholders to design and build GRC programs covering Information Security Standard Adherence, Third-Party Risk Management, Compliance Risk Assessments, Risk & Control Self Assessments, New Initiative Risk Management, Business Continuity, Centralized Issues & Actions, and Audit Management. Employ new standard operating procedures to ensure smooth program integration across 25 employees, establishing a knowledge hub to convey common issues and lessons learned throughout efforts. • Championed drastic changes to enterprise vendor management process resulting in key investments to optimize the use of a $1.5M budget and close critical performance gaps. • Excelled as thought leader on a technology implementation which simplified the user experience and elevated satisfaction scores by 30%; sought as an internal advisor for other technology integrations.

• Administered team that rebuilt the enterprise Archer implementation, completing full-cycle project 10 days ahead of schedule while ensuring superior performance for a team of 12.• Converted team from waterfall to agile to reduce average schedule variance by 40%. • Showcased leadership skill in coaching team on how to translate high-level business requirements into tactical and strategic initiatives, leading to best-in-class results and commendations from senior leadership. • Established pacesetting team that implemented a framework to allow Archer data to be accessible from multiple platforms, greatly improving organizational coordination amongst 12 staff with minimal budget impact. • Drove team to attain RSA Archer excellence award for an outstanding implementation, and later ranked amongst the top 15% of all employees for performance globally.

• Established information security requirements for many data loss prevention (DLP) controls across removable media content inspection, forced VPN, and more; worked in line with senior management to influence high-level security planning and overall process improvements. • Governed strategy to move high-risk internal users to secure computing technologies.• Attained patent [201601162141] incorporation of gamification to drive information security training, improving training performance across metrics, as well as elevating overall competitor differentiation.• Guided cross-functional development team to build an application that identifies risk and compares user behavior to line of business risk appetite, coordinating with various stakeholders to efficiently distill requirements.• Cited as crucial in requirement generation for multiple zero-day malware & logic bomb 3rd party solutions, overcoming complex problems through ingenuity and strong attention to detail.• Provided detailed impact analysis and developed a plan to leverage an existing incident management process for aforementioned solutions, all while fostering a team culture of continuous improvement.

• Conducted security reviews/assessments, assessed risks, and developed strategies that greatly improved overall security positioning against various operational challenges. • Reviewed SOX test results, identified control weaknesses, and coordinated remediation plans/re-testing within a high-stress workplace; constantly sought out new solutions surrounding technology and automation. • Designated as lead developer for risk processes maintained in Archer, overseeing 4 staff and introducing a handbook to disseminate best practices.