Ryan Russo Email & Phone Number

New York, New York, United States

Planned, designed, and built email marketing calendar, optimizing click per campaign efficiency while increasing sends and clicks per weekGrew revenue from email 16% YoY through structured testing of templates, content, copy, targeted audiences, campaign groupings, subject lines, and outreach strategiesDeveloped, executed, and coordinated new strategies for audience segmentation throughout our funnelCollaborated with multiple departments to ensure all business functions received appropriate coverage via emailGathered reports on daily, weekly, and monthly campaign metrics through ESP and BI tool to measure email marketing performance and improve conversion rates of site visitorsStrategically planned month-to-month themes, ensuring continuous customer engagement and brand relevanceExplored, created, and executed unique automated customer journey overhaul from behavior drawn insights, increasing revenue per open by 226%

Westport, Connecticut, United States

Created, improved, and managed email-centered client outreach through Salesforce Marketing Cloud including weekly newsletters, 4-month summit campaigns, special event announcements, etcAnalyzed client outreach, including engagement, unique open and click-through rates, time of send, and day of send through A/B testingGeneral brand image management and improvement including but not limited to company mission, vision, and positioning statementsCustomer Relationship Management at C-Suite Technology Executive Leadership Summits. Focus on interpersonal communication, networking, and creation of new leads with CXO clients for sales funnel

Stamford, Connecticut, United States

Continuation of Internship Post-COVID as a Marketing Associate Developed and designed advertising, marketing, and new client proposal materialsCreated digital signage for specific locations and eventsDeveloped skills in communication, fast paced problem solving, and programs such as Screencloud and ExcelCreated of event calendar along with the planning and implementation of themed corporate events to increase target baseCompleted grand opening promotions and the digital signage / menu designs for new locationsDeveloped company's monthly marketing calendar, as well as weekly client newsletters, creating well organized and eye-catching designs for customers

Fairfield County, Ct. Westchester, New York

Development of Company's marketing calendar, themed events development and implementation, pop up promotion and execution assistance.Completed Coffee shop grand opening promotions, Digital Signage in shops.Explored appropriate social media outlets for CIDS.Implementation and use of Toast handheld POS device, including programming of inclusive pricing with different tax rates and troubleshooting.For more detail, see attached file

New Canaan, Ct

Provided positive and professional customer service.Maintained and trained employees in a clear workplace cultureUtilized POS systems to perform financial transactionsMaintained store cleanliness and appearancePromoted cheerful work environment for customers and coworkers

Stamford, Ct

Assisted building managers with day to day tasks including:Data entry and organization in ExcelThe planning and carrying out of community outreach projectsEnsuring professional customer service experiences for residents.I also: Independently planned and executed inclusive community activities.Assisted in managing complex and large scale events such as fundraisers (400+ customers).Worked on the front lines of outreach activities for those served by the organizations.Worked to strengthen relationships between tenants and management.

New Canaan, Connecticut, United States

Student Intern for Management of Senior Community Center.Worked with other interns to plan and execute technology seminars and workshops for the Seniors.Planned and managed social events such as movie nights, game days, etc.

Bachelor Of Science In Business Administration, Marketing

Minoring in Ecosystem Science and Policy

Education record

Activities and Societies: Captain of the Wresting Team, member of Baseball Team, and honors student.